Should Your Restaurant Take Reservations?

We've seen many choose not to accept reservations, a move that frustrates many diners. But for restaurateurs, there's often good reasons to go book-less: crowds. "It helps them create a particular kind of scene," says Sam Sifton of The New York Times. No-shows can also mean a serious dent in revenue. Over at the Amex OPEN Forum, Maggie addresses the topic of whether a restaurant should accept rezzies. (Side poll: should we use the word "rezzies"?)

Check out the article and tell us what you think.