Serious Eats - seriouseats.com

Well I just ate there and had a terrible overall experience.

First, you stand in line and order your food. Well they have 3 registers at the front desk area, but only staffed by one person. The line moves VERY slowly, and when it was my turn to order the cashier said I'll have to wait awhile as the retaurant was very busy. I explained to him I don't need a table that counter service was fine. So I place the order for my son and I,($27.00 for 2 burgers, 2 fries and soft drinks)and go wait. The way it is set up is you order, they give you a plastic number, you find your own seat and the waitress looks for you when the food is ready. This from a place that charges 27 for lunch. I don't think many Long Islanders will come back for service like this, especially when you can have a larger and better meal at the other Smith Haven Mall franchise eateries.(Houlihans, TGIF's,)

Well the give you a glass bottle of soda but no cup of ice to keep it cold. They are afraid if you get a cup you'll ALSO hit the fountain machine for more. So we waited about 20 minutes for the food and of course the drinks are now not cold.

Food was OK...I had the Dallas burger, VERY SMALL for 7.50 and my sons burger was SMOTHERED in hot wing sauce and blue cheese making it IMPOSSIBLE to pick up. Do they give you forks to eat this mess with the food...NOPE...had to ask for that too. Fries were OK, nothing special. Once the waitress brings the food, she's ghost as they are trying to hustle the food to all the tables and churn business. No water, no service?

That was and will be my 1st and last visit to Bobby's Burgers!