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Should Restaurants Charge No-Show Fees?
I can see charging someone who doesn't notify the restaurant at all, but the fee for three days or one day is pretty steep.
Served: Why Tipping Makes Everyone Uncomfortable
I'd be one of those who would never return to your restaurant. You're exactly the sort that deserves NO tip.
'Man vs. Food' to Visit Brick Lane, Curry House, Sylvia's, Katz's Deli
This is the absolutely dumbest show on TV. I watched an episode or two before turning it off for good. What's the point of showing folks how much you can eat or how hot or whatever?
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Recent Comments | Response to Comments
Dirty Frank's Hot Dog Palace in Columbus, Ohio
The dogs are not natural casings and the onion rings are out of a bag. Other than that, they're pretty good. I think the Sriracha slaw dog is my favorite.
Should Restaurants Charge No-Show Fees?
I can see charging someone who doesn't notify the restaurant at all, but the fee for three days or one day is pretty steep.
Served: Why Tipping Makes Everyone Uncomfortable
I'd be one of those who would never return to your restaurant. You're exactly the sort that deserves NO tip.
'Man vs. Food' to Visit Brick Lane, Curry House, Sylvia's, Katz's Deli
This is the absolutely dumbest show on TV. I watched an episode or two before turning it off for good. What's the point of showing folks how much you can eat or how hot or whatever?
A Great Burger in London Hidden in Bodean's Barbecue Restaurant
Doesn't sound like $11 to me. Divide that by three maybe.
Dish of the Year: The Burger
Burgers are one dish that I almost never order out. They're too easy to fix at home and I can put anything I like one them. And they're a lot cheaper at home to boot.
Barbecue: Mustard-Whiskey-Glazed Ham
You should try a non-sliced ham one of these days. Yes, it's a little more work but that makes all the difference in the world. You can slice it as thin or as thick as you like and the difference in texture is astounding.
Seriously Delicious Holiday Giveaway: D'Artagnan Boneless Heritage Ham
cheddar cheese and tomato
Cook the Book: Quick Marinated Mushrooms
I love his recipe for current scones! Actually from Tartines. I'd love to get a free copy of his book too.
Served: Why Tipping Makes Everyone Uncomfortable
So I didn't see the last post, and I haven't read all the comments, but it's a topic that depends on the situation, imo. If it was a large group of people, I would ask again, because that does eat up a lot of one waitress's time. I dined at a nice little place with a friend a few months back, and it was my second time there (pretty sure the waiters recognized me). I had tipped well the first time, as it was a great experience, and the second time, my friend and I completely miscalculated the tip. My waiter came back around and asked us if everything was ok. It was a bit awkward, but I'm glad he did ask, because he deserved more than the $3 we had somehow managed to leave.
Dirty Frank's Hot Dog Palace in Columbus, Ohio
I'm in Columbus for a conference. We ate at Dirty Frank's last night. I had a Ohioana dog and a Zippidy Zam (good but the pepper juice melted the bun a bit). My partner had a Chicago dog. All good. One of my friends at the conference enjoyed the Nikola dog and Seoul dog. He wanted to try the Hot Bollywood dog too, but thought three hot dogs would be a little too much. :)
Served: Why Tipping Makes Everyone Uncomfortable
I think the whole idea of tipping is ridiculous: do you tip the toll collector for taking your money? Do you tip the gas man for reading your meter? Do you tip your IT guy for fixing your computer? Of course not. Now, obviously, they don't live on tips. GUESS WHAT: NEITHER SHOULD WAITERS! How insane is it that a customer has to pay basically twice: for the food and for the service? Can you imagine if we had to tip UPS person for delivering the package to your house? Here's another tidbit: are the dishes heavier at T.G.I. Fridays than they are in a fancy steakhouse with $100+ dishes? Where do you come off with a sense of entitlement to a $20 tip just because the food was $100, whereas at Fridays a $20 plate would only get a $4 tip? If restaurant you work at charges that much for food, let them pay you! Enough is enough!
Dirty Frank's Hot Dog Palace in Columbus, Ohio
Of course Dirty Franks in Philadelphia is open. If the world came to an end two things would survive. Cockroaches and Dirty Franks bar in Philadelphia..
Dirty Frank's Hot Dog Palace in Columbus, Ohio
My goodness I just got so very hungry. Wish you were in Florida!!!
Dirty Frank's Hot Dog Palace in Columbus, Ohio
The name Dirty Frank is a reference to Frankfurter, our mascot! Dirty Frank is a cross between Burt Reynolds and Mel from Mel's Diner and is our logo and mascot.
Dirty Frank's Hot Dog Palace in Columbus, Ohio
Can't wait to try it out. Dirty Frank's isn't a Pearl Jam reference is it?
Dirty Frank's Hot Dog Palace in Columbus, Ohio
Hi hotdoglover,
We prepare the dogs traditional Chicago style and steam them at 140 degrees. If we cooked them any hotter we would damage the thick natural casing and the hot dog would lose it's snap. The buns are also steamed and come out warm, soft and pillowy.
Kbear919,
Yep, we've added funnel cakes to the menu! Hope you try them, they are made to order and taste like the fair!
Dirty Frank's Hot Dog Palace in Columbus, Ohio
@browngravy - pretty sure dirty franks is still there at 13th & Pine. haven't been by there in a bit, but that place seems likes it will be there forever.
Dirty Frank's Hot Dog Palace in Columbus, Ohio
I've heard rumors of elephant ears and funnel cakes :) Corn Dogs too? :)
Dirty Frank's Hot Dog Palace in Columbus, Ohio
Elizabeth,
How are the dogs prepared?
Dirty Frank's Hot Dog Palace in Columbus, Ohio
Thanks so much for featuring us, SeriousEats, we are seriously honored!
Paul F, our casings are in fact all natural, we use all beef Vienna Franks from Chicago, you can view more of our trip to their factory where we watched the hot dogs being stuffed:
http://cmhgourmand.com/2008/11/17/hot-dog-daze-a-dirty-franks-field-trip/
also, next time you are in you might enjoy our hand-battered fried leeks.
Nemis, hold tight, we are working on the cheese situation as I type! I hope you do come back sometime, feel free to email me at elizabeth@bettyscolumbus.com and I'd be happy to send you a gift certificate for your troubles.
Thanks to everyone for such kind comments-most of them anyway!
elizabeth lessner, dirty frank's hot dog palace
Served: Why Tipping Makes Everyone Uncomfortable
Tip is left for service which means full-service, as opposed to self-service, right? Even if the server is not what you want or expect, if he/she walked back and forth so you can just sit at your table, shouldn't the server get the minimum 15% unless there are mistakes on the server's part (not the kitchen's)? We expect so much from servers at restaurants, yet accept lousy service everywhere else.
Should Restaurants Charge No-Show Fees?
Well, the idea is understandable and I sympathize, especially with the small business owner. But one wonders how "Joe Restaurant Owner" would implement the policy, if his/her place is not hot-hot-hot. If reservation is made on-line it's easy to get a credit card #, but how many people would give the number over the phone? and where is it kept? in the reservation book? How late is "no-show"? Farallon takes reservations in 15 minutes increments; if my party is 15 minutes late should I expect "seating if available" AND be charged a "no-show" fee? Especially at a less chi-chi place, I can see people coming in to complain about charges; that may be too high a price for a small biz owner.
Should Restaurants Charge No-Show Fees?
If its spelled out clearly in the begining and not ridiculuosly high then YES, if its an across the board policy. But in these economic times it is a tight-rope they walk between profit and loss and I understand the need because of an inconsiderate few that create the need for such policies. The question of a CC# is valid and is an important issue to be worked out as I have given mine to hold reservations in the past but now I would have second thoughts.
Should Restaurants Charge No-Show Fees?
I just saw a show on BBC about how the big name chefs like Gordon Ramsay and Tom Aikens are not doing very well because of the bad financial times and people not eating out as much as they used to--particularly places that start at 75 pounds per head ($114). They actually were showing what you got for it at Ramsay's London--it all fit on a small platter. They said it was delicious, but not "value for money"--they felt very shortchanged portion-wise. Tom Aiken no longer owns his restaurant--he's just an employee there now that it went into receivership. And he's the youngest chef to ever get two Michelin stars.
I would NEVER give a CC number over the phone to some host or hostess to make a reservation--not with all of the ID theft going on these days.
Should Restaurants Charge No-Show Fees?
Will the restaurant pay me when they screwed up my birthday reservation and can't seat me and my 6 friends??
Should Restaurants Charge No-Show Fees?
I don't know where I stand on small parties skipping out on reservations. However, I have long thought that any party of say 10 or more that reserves a table should not only be charge for not showing but if you reserve seats for 25 and 12 show up, the difference should still be paid. There is an extreme loss of moeny to the restaurant when you no-show a party reservation.
Should Restaurants Charge No-Show Fees?
"...just ask you or your family (if you had passed) to fax a copy of your EMS report or something and you wouldn't get charged."
Wow.
Should Restaurants Charge No-Show Fees?
Oh, and @therealchiffonade If you were under a bus and dying, I'm sure a restaurant like Per Se, would make an exception and just ask you or your family (if you had passed) to fax a copy of your EMS report or something and you wouldn't get charged.
However, I find it crazy that you think Thomas Keller is rolling around in the dough from canceled reservations. His food's reputation and consistency, no matter what chef is at the helm, and the fact that it continues to delight and surprise people, is part of what makes him successful and do not forget that most of the money paid in any restaurant goes to overhead. No matter the price paid, that higher price is for better ingredients, better staff, a better restaurant, it rarely, if ever goes to the bottom line.
Thomas Keller himself continues to provide mentorship to all of his cooks and chefs and they all go do their own thing and frequently open their own restaurants. He is not rolling in dough from the cancellations of dying people, that's silly. If he is rolling in dough, it is because he works extremely hard as do all of his staff.
Should Restaurants Charge No-Show Fees?
Dear Diners out there...,
Most of the restaurants you mentioned have always charged this no-show fee.
Food prepared in a restaurant does not show up magically on your plate. If you go to a restaurant that has, oh say 9 or 12 courses, and that chef asks for reservations, this is because they need to know how much to prep for their night.
Every element duly considered and is made by a person. It is part of their workday. They typically get paid, otherwise they earn credits towards their own personal advancement, i.e. padding their resumes with great places they've worked and great things they've done, which is a form of compensation.
All of these require ingredients, a physical space to work in, tools, water, supplies. People that work in restaurants like to get paid, usually it is not as much as your fantasies take you towards believing but a fine balance between that and nothing.
If a Chef or restaurateur, decides to charge you for not showing up, good for them, good for their investors. Hopefully they'll still be open next year, because as a business, no one can survive by being so friendly and hospitable and open to all the excuses, you the patron can and will come up with to stand a restaurant up when you decide you don't feel like going out tonight.
It is my understanding that these fees come from restaurateurs that have enough experience with diners to have seen businesses fail, partly because of the reckless reservation habits of their patrons.
Hopefully, this is a sure way to keep the responsible, consistent and repeat customers called regulars that most restaurants depend on. If these kinds of policies drive away reckless diners that change their reservations willy-nilly, then that is what it is meant.
If you want to be spontaneous and live life without rigid rules, why even make a reservation, why go somewhere demands it or the fee associated in canceling? There are plenty of mediocre restaurants you can go to that won't charge you for not showing up. Live in mediocrity and get mediocrity.
Good Day.
Served: Why Tipping Makes Everyone Uncomfortable
I just wanted to offer some appreciation for this post. I have had a similar experience, where, after paying, my tip would have been $1 on a $60+ order. I returned the dollar "change" to the table even though they said "no change," and they were shocked and shelled out more money. It happens, and I see no reason why someone shouldn't approach their table if they believe that a mistake has happened.
Should Restaurants Charge No-Show Fees?
yes, for parties of 6+ or at upscale restaurants where a no show has an impact on their margins and screws up their reservation system. no, for 4 top or less at a place that allows walk-ins and isn't perpetually booked. regardless of a no-show fee, diners should always notify the restaurant if they're no longer able to make it. i also doubt too many restaurants besides per se could get away with a $175 fee with a 3-day cancellation policy.
Should Restaurants Charge No-Show Fees?
I have seen too many wealthy people make reservations at three different in-demand restaurants only to decide at the last minute which to honor to have much of a problem with this.
Served: Why Tipping Makes Everyone Uncomfortable
WOW, I feel seriously misinformed. Although, I always tip good, even when I shouldn't, this is what I thought happened in most restaurants. I thought everyone got minimum wage. I thought all the tips were collected and split between all the staff ie; dishwasher, cook etc. I never thought this was good because, a good server deserves more than a bad server, and this spliting up the tips, to me, didn't seem condusive to make a better server out of some of them. Where did I get this idea? Also, do you as a server have to claim tips, and pay taxes on them? This doesn't seem fair to me either, if it's true. I would love some real answers to these myths.
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The dogs are not natural casings and the onion rings are out of a bag. Other than that, they're pretty good. I think the Sriracha slaw dog is my favorite.