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From A Hamburger Today

Stand: The Etymology of 'Burger Backslider'

While the food has improved in the time that this establishment opened its doors, the service has plummeted beyond hope. It's a pity that the tasty fare in this clean, noisy and open space is spoiled so much by an unapologetically surly, unkempt, and utterly uncaring staff, from the moment you walk in to the moment you pay the relatively hefty check and leave. Perhaps this presentation to some translates as hip or cool, but many of us still believe that service is just as important to the visit as the food. Do not go expecting to feel welcome; read the menu thoroughly to understand the local lexicon (as it will not be explained to you in any detail); and any misunderstandings with your order are your fault...not theirs (and with much eye-rolling, they will go to lengths explaining why it's your fault, stupid customer). Nice space, interesting food...definitely not worth the attitude. Too many other far better choices in this neighborhood!

outny at 8:00PM on 07/15/08

From A Hamburger Today

A Revisit to Stand: Burger Backslider No More

While the food has improved in the time that this establishment opened its doors, the service has plummeted beyond hope. It's a pity that the tasty fare in this clean, noisy and open space is spoiled so much by an unapologetically surly, unkempt, and utterly uncaring staff, from the moment you walk in to the moment you pay the relatively hefty check and leave. Perhaps this presentation to some translates as hip or cool, but many of us still believe that service is just as important to the visit as the food. Do not go expecting to feel welcome; read the menu thoroughly to understand the local lexicon (as it will not be explained to you in any detail); and any misunderstandings with your order are your fault...not theirs (and with much eye-rolling, they will go to lengths explaining why it's your fault, stupid customer). Nice space, interesting food...definitely not worth the attitude. Too many other far better choices in this neighborhood!

outny at 9:31AM on 07/15/08

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From A Hamburger Today

Stand: The Etymology of 'Burger Backslider'

While the food has improved in the time that this establishment opened its doors, the service has plummeted beyond hope. It's a pity that the tasty fare in this clean, noisy and open space is spoiled so much by an unapologetically surly, unkempt, and utterly uncaring staff, from the moment you walk in to the moment you pay the relatively hefty check and leave. Perhaps this presentation to some translates as hip or cool, but many of us still believe that service is just as important to the visit as the food. Do not go expecting to feel welcome; read the menu thoroughly to understand the local lexicon (as it will not be explained to you in any detail); and any misunderstandings with your order are your fault...not theirs (and with much eye-rolling, they will go to lengths explaining why it's your fault, stupid customer). Nice space, interesting food...definitely not worth the attitude. Too many other far better choices in this neighborhood!

outny at 8:00PM on 07/15/08

From A Hamburger Today

A Revisit to Stand: Burger Backslider No More

While the food has improved in the time that this establishment opened its doors, the service has plummeted beyond hope. It's a pity that the tasty fare in this clean, noisy and open space is spoiled so much by an unapologetically surly, unkempt, and utterly uncaring staff, from the moment you walk in to the moment you pay the relatively hefty check and leave. Perhaps this presentation to some translates as hip or cool, but many of us still believe that service is just as important to the visit as the food. Do not go expecting to feel welcome; read the menu thoroughly to understand the local lexicon (as it will not be explained to you in any detail); and any misunderstandings with your order are your fault...not theirs (and with much eye-rolling, they will go to lengths explaining why it's your fault, stupid customer). Nice space, interesting food...definitely not worth the attitude. Too many other far better choices in this neighborhood!

outny at 9:31AM on 07/15/08

From A Hamburger Today

A Revisit to Stand: Burger Backslider No More

I'm going to have to disagree - went there last night, and had one of the worst burgers I've had in a long time. The bun was too soft and shiny, like brioche, and the meat was broken, like it had been ground at too warm a temperature and ended up with that cottony, fall-apart texture that you get when all the fat leaks out because its improperly emulsified. Combined with the dry texture of the bun, the whole thing was like eating a ball of cotton.

It was well-seasoned, but the beef itself also had minimal flavor, and no fat remaining in it to speak of (doesn't help that they brought it out med-well). And that red house sauce is really nasty - tastes like a dried spice rack.

All-in-all, a pretentious very "NY" place that would be forgivable if they produced a decent product, but I wouldn't wish that burger on Wimpy.

Did I just go there on a bad day? My friends took me there and insist that it's always been good, but then again, they also said they liked their burgers yesterday, so maybe I just can't trust them...

(Good side note though: they do offer American now).

J. Kenji Lopez-Alt at 1:15PM on 05/16/09

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