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Commercial-style residential stoves: how hot is too hot?
Yes, in fact they've said two things: 1. That the external temp reading is totally within "standards" and 2. That it's the "commercial" nature of the product.
I think both of these comments are b.s. First, they don't even say what standards they mean. Second, the point of buying a residential commercial-style range is for the safety features and insulation that aren't found in true commercial products. So why pay a premium to burn yourself?
I've worked in professional kitchens where the stove knobs didn't get this hot. So this whole thing's seemed pretty outrageous to me.
Also someone asked the make. It's a 30" Liquid Propane 4 burner Capital. I've looked a lot online and people seem to really like their Capitals, no one's complained of this issue. All I can think is we have a lemon or something, but for them to claim there's no problem and that external temps of 150+° are acceptable in a residentail environment is crazy.
Commercial-style residential stoves: how hot is too hot?
Oh we've contacted the manufacturer and the place of purchase. It's the manufacturer who's being very unhelpful. And thanks @dhorst, will do!
just curious
Hmmm, that's a good question. I don't really know! Right now I'm doing lots of offline stuff, like hanging out with my son. And it's great, so it's all I'm focusing on right now.
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About Meg Hourihan
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@dbcurrie We've done exactly that, twice. Capital has received the report and says the temps are fine. And we do have a Ventahood over the stove. But it's the heat vented around the door that's causing the problem. Re: globalization: Capital is a US brand and my understanding is the stoves are made in the US, could be wrong about that though. And we're very much in contact with them about returning the stove.
Does anyone know where the guidelines/standards are for residential and commercial grade stoves? That's really what I'd like to see.