My mother purchased a high end "pro-style" stove for our family vacation home. Ever since we've had it, the front of the thing (including the knobs and all around the top of the oven door) gets really hot, too hot to touch. At first we thought something was faulty with the door. After months and months, the company has:
1. Given us new knobs, which also get crazy hot.
2. Sent a new door, because they changed the design a bit due to customer feedback.
And it still gets hot, as high as 150° (repairman took measurements for us) in places. The company says this is within standard range and this is "commercial nature" of stove. But I've never had a residential stove get anywhere close to this hot.
We're trying to return it but they're giving us a hard time because it's within "standards". I have a 17 month old son, seems way too hot to me! I mean after it's been on for an hour, I can't even touch the knobs.
I am wondering: does anyone have any experience like this? Does your pro-style (like Wolf or Viking) range get this hot? Have you ever seen any standards for this -- I can't seem to find anything online. TIA.
Yesterday's New York Times had a great article about kitchen dynamics between couples: He Cooks. She Stews. It’s Love. Are you the alpha cook, who does all the cooking, deigning to let your partner dice the onion? Or are you the beta, forced to do clean up and once and a while allowed to sauté?
I'm the alpha in my household, but I sure I hope I don't come off like some of the folks in the article. I'm always happy when my husband wants to help out, and I love to work together in the kitchen.
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@dbcurrie We've done exactly that, twice. Capital has received the report and says the temps are fine. And we do have a Ventahood over the stove. But it's the heat vented around the door that's causing the problem. Re: globalization: Capital is a US brand and my understanding is the stoves are made in the US, could be wrong about that though. And we're very much in contact with them about returning the stove.
Does anyone know where the guidelines/standards are for residential and commercial grade stoves? That's really what I'd like to see.