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The Fest: Our Humblest Apologies to All
Another aspect of this dismal event that failed: folks who were supposed to pick up their tickets at will call couldn't and the moronic staff at will call had no idea what to do. several bay area radio stations were selling tickets to the event, and when people went to will call to pick up their tickets, the staff had no clue. no tickets to be found. what about them and their refunds? HOW LAME.
every aspect of this event failed.
nothing got better after 4pm, since we were there past 5 pm still trying to get a refund and salvage something of our wasted day.
while the hoardes of hungry pissed off people were in line getting refunds, it would have been professional for one of the higher-ups to come out and publicly apologize, and perhaps hand out SOMETHING to hungry ticket-holders... but no. we got NOTHING for the hours of waiting.
EPIC FAIL.
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I resent Ed's implied blame on attendees coming when doors open. When you say "doors open at..." you better damn well be ready for attendees coming WHEN DOORS OPEN. Man up to the failure Ed, and don't blame folks who PAID for this poor experience.