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100 (okay, 50) Things Restaurant Staffers Should Never Do
I agree with Simon. It isn't that you are going over a mental checklist in your mind when you are out for dinner but when something happens (ie your plate is taken away from you when you are mid-bite and clearly not done but your mouth is too full to protest) you notice.
Photo of the Day: Ghost Cupcakes
These are so beautiful.
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100 (okay, 50) Things Restaurant Staffers Should Never Do
I agree with Simon. It isn't that you are going over a mental checklist in your mind when you are out for dinner but when something happens (ie your plate is taken away from you when you are mid-bite and clearly not done but your mouth is too full to protest) you notice.
Photo of the Day: Ghost Cupcakes
These are so beautiful.
Celebratory Break-Up Dinner
I'm from Canada so I've got nothing on the restaurant tip front, but I applaud your concept of the celebratory break-up dinner. Some break-ups are meant to be. :)
Do You Eat the Bruised Parts of Bananas?
I like under-ripe bananas. As soon as they are properly ripe they make me feel sick. As for bruises, I bite them off and spit them out.
What Did You Eat Today?
Breakfast - One hardboiled egg diced and split between two buttered pieces of whole wheat toast.
Lunch - Leftover pear tatin with vanilla whipped cream, homemade baked beans with ham. (In that order)
Dinner - Herb rubbed slow roasted back ribs with a rather dull spring mix salad.
Snack - I stole a couple from the secret stash of cookies in the freezer.
What's cookin,' good lookin'? Dinner Saturday night 10/3
@Cassaendra - Haha. You're just trying to be difficult aren't you. :)
eating out -- when was the last time?
My husband and I go out once every 1 or 2 weeks. It is our way to unwind. A friend owns a killer deli so that's often where we go. We do try some places, but often stick to old standbys so as to not be disappointed.
What's cookin,' good lookin'? Dinner Saturday night 10/3
Scalloped potatoes. It's a miserable gray day, I deserve it. Haha. Actually, testing a recipe for Canadian Thanksgiving.
Do you twitter?
I twittered for about two weeks. For me, it got that old that fast. I had originally only gone on to follow Ruth Reichl anyway.
Weekend Cook and Tell Round Up: Pancakes
Wish I'd know about this beforehand. I need to pay better attention. Haha. I made MS Cornmeal pancakes this weekend. And pear/strawberry pancakes for dinner today.
Girlfriend-On-Vacation Food Pyramid
@mscherry - I'm in the same boat. The husband insists on actual meals. When he is away I often have Tostitos with guac for dinner.
Five Guys. Not so much.
I went to Five Guys in Savannah in May and it thought everything was quite tasty. They did mess up our order but I was too hungry to complain. Haha.
Gordon Ramsay May Star in Stop-Motion Animated Series
Does this mean Gordon will be in Toronto? Swoon.
Barbecue: Pulled Pork
@Joshua - You obviously have a one track mind. Haha. Step two: Stir over medium MEAT until dissolved. :)
Montreal - L'Express ou Garde Manger?
Hrm. I think I like that idea. LExpress for lunch and Kitchen Galerie for dinner.
Good to know that APDC and Garde Manger together would be redundant... though I have to laugh since we usually get dinner res two nights in a row at APDC when we are in town. Haha.
Serious Heat: Sriracha Hot Wings
I've grilled them a few times, tossing in oil salt and pepper first then doing the Frank's toss after. I've found they get crispier that way than in the oven, but I'm going to try some of the suggestions above.
Food processor feedback needed
I've used the 7 cup cuisinart for years and loved it. I got the KitchenAid 12 cup for my wedding in June but have still not taken it out for a test drive because it has yet to arrive at the stupid store it was ordered from. Note to self: call them AGAIN about it.
Christopher Walken cooking show...
Saw this when it made the rounds a few years ago. The best part is that he's totally serious.
A Mouse - Do You Tell?
@pooch - My first night in New Orleans we went out to get a "signature" Hurricane drink and it came complete with a 3inch cockroach amongst the ice cubes. Haha.
A Mouse - Do You Tell?
Unfortunately I think mice and insects are part and parcel with the restaurant business. The one time I saw a mouse in a restaurant and told the staff the reaction was basically "yeah, and?". This time of year, especially if there is a patio or a large garden that doors open onto there might just be mice.
Realistic B&B Breakfasts
@Maureen - My mom's best friend used to run a top rated inn that offered only dinner and breakfast (no lunch). She had help for the cleaning but did the cooking and guest services herself. She was absolutely exhausted all the time, especially when a guest didn't arrive to check in until midnight and she had to be up at 5 to prepare breakfast.
100 (okay, 50) Things Restaurant Staffers Should Never Do
I love this list, and, with the exception of # 23, I am heartily in agreement. When I am eating out, which is not all that often these days, I want the experience to be as good as it possibly can be. And, aside from the food, the etiquette (or lack thereof) of my server is what most affects that experience.
100 (okay, 50) Things Restaurant Staffers Should Never Do
@lemonfair - what a great idea! What would you put on this list?
100 (okay, 50) Things Restaurant Staffers Should Never Do
I'd love to see a similar list for the chef, considering some of the things we know go on in the kitchen. It matters as much as what goes on in public.
100 (okay, 50) Things Restaurant Staffers Should Never Do
Did anyone else hear the author of this article on NPR today? He said that he's never been a "professional waiter" but he waited tables in college, which to me sounded like he was trying to grant himself some kind of exemption from his own rules.
We Talk to Bobby Flay About Bobby's Burger Palace
Well first of all I was excited to eat at Bobby Flays place so I had high expectations but that shouldn't a affect my review. I ate at the Lake Grove restaurant. I ordered a blue burger medium rare, a dark chocolate shake and onion rings. The burger was actually raw! and the bottom half of the roll was not usable because it was saturated and I was unable to pick it up. I sent the burger back and this time I got one that was well done. They can't seem to get the cooking process right. Even that bottom half of the roll was wet. The shake was nothing more than ice cream stirred up to be soft, it was too thick to drink, and surprisingly for that price ($5.00) it was pretty small. The onion ring order was also small for the price and not so great, not crunchy or that tasty, rather bland. I have to say for the value, the whole meal was definitely not worth the price and the atmosphere was very cold and uninviting. I will definitely not be visiting this place again and I will not recommend this place to anyone either. I can honestly say that burger king is better than this place. Sorry Bobby, I think you better visit this location and straighten out your good name.
100 (okay, 50) Things Restaurant Staffers Should Never Do
My desire to order apps and drinks has less to do with a restaurant's bottom line as it has to do with the comfort of those of us who are waiting. I'm not "assuming" anything. If a DINNER reservation was made it stands to reason that at least one entree per diner will be ordered. This does not include salads, a la carte sides and additional cocktails. I state again with certainty that if I were ever refused seating because one member of my party was delayed, I'd go somewhere else. I'm extremely punctual to the point of OCD. If I'm on time with most of my party, I damn well better be seated or I'm happy to spend my money somewhere else. It's wise to make the customer happy under ideal circumstances but in this down economy it makes even more sense.
Sometimes the word "assume" is the most suitable to use in a particular sentence. The cutesy Felix Unger reference has become passe.
100 (okay, 50) Things Restaurant Staffers Should Never Do
Therealchiffonade. You're assuming a reservation was made, assuming the 4th is coming shortly, assuming the first 3 will order apps and drinks, assuming the 4th will even order. We all know what happens when we assume.
100 (okay, 50) Things Restaurant Staffers Should Never Do
How would you know if drinks/ apps are going to be ordered? Should arestaurant have to deny a full party a table so an incomplete party canshare an app?
Because if a DINNER reservation was made, it's a safe assumption that DINNER will be ordered by each patron - even the one who's straggling.
Frankly, if I were to be denied a table because one member of a party or four or more was not present, I'd spend my money someplace else. It's downright rude to inconvenience diners like that. It's disrespectful - and very short sighted as I'm sure others feel as I do.
100 (okay, 50) Things Restaurant Staffers Should Never Do
Most of this is entirely too pedantic for my tastes. I don't really care if the waiter asks me "How is everything?" or "Is there anything I can get for you"...just be polite and serve me my food in a timely manner.
first time fennel experience...yummmmm
I love it straight-up; cut in wedges and grilled with evoo, s, p and a bit of sugar...this can be incorporated into anything.
I 2nd (or 3rd or w/e) adding it to pastas; especially when incorporated with good quality sausage;
Its great when used with your root veggies in a pot roast;
My father makes a killer salad as follows:
- diced watermelon
- fresh mint leaves
- shaved (very thin) fennel
- shaved red onion
- cilantro; fresh
- fennel sprigs
basic evoo/lemon dressing with LOTS of fresh cracked pepper
(this is a great way to experience it raw when you're ready)
first time fennel experience...yummmmm
When I watched the movie Bridget Jones’s Diary, I laughed at her blue soup which she made by the vegetables and some blue uneatable ropes. I thought it was a joke, how could a girl be so stupid and could not cook meals? At least they should know how to cook soups. Until I met my girlfriend I knew that story is true.
As I am not fond of beauties, Air Jordan sneakers or other luxury things, my only habit is enjoying every delicacy I could find, in other words, I am a glutton. My girlfriend knows my habit and she just tries her best to get close to me, and that is learning how to cook. She is an exquisite girl, when you look at her, all you think are the cosmetics, perfume, luxury clothes, jewel and high class salon. You could never recall the kitchen from her. But she did want to be a good mate to me, a soul mate and life mate.
So the story began on one Sunday morning. She locked herself in the kitchen and did not allow me to enter, she would cook a meal for me all by herself. And after four hours the meal was ready. They seemed---- well, beautiful, but not in the food way. As I put my spoon into the soup, I found something strange and it turned out to be a rubber wristband. Well, was it a silicon soup? My girlfriend just used it to tie the shrimps. I really do not know how it happened. After finding that strange material from the soup, I did not feel well then. But in order not to let her disappointed, I, the one who care food more than life, ate up all the dishes.
Guess what, now she is my fiancée. Love has nothing to do with your cooking skills, right?
100 (okay, 50) Things Restaurant Staffers Should Never Do
Does the list mention "never never never sit down at the table with the guests while you tell them about the day's specials, as if you're part of the dinner party? Some extremely tacky places must seem to think that this enhances the atmosphere but I just hate it.
100 (okay, 50) Things Restaurant Staffers Should Never Do
the list is...interesting, but I also gotta call BS...most of these rules are just personal preference...for instance, I WANT a waiter to give me a name; i EXPECT the waiter to guide me when I order...i expect a casual, easy-going tone...I want to know that the waiters are human beings that care about the food, the job, and importantly, me. they're not just robots.
100 (okay, 50) Things Restaurant Staffers Should Never Do
Be age appropriate when calling a woman "miss" or "ma'am." I'm 23 (and look it) and people have been calling me "ma'am" for years... sometimes in the same interaction as asking for ID! I'd rather be called dude...
100 (okay, 50) Things Restaurant Staffers Should Never Do
7. No flirting and no cuteness? Sorry, that totally depends on the restaurants and the guests. Maybe not in Midtown East, but certainly it's OK with a fun young table in the EV.
11. Telling the guests there are only two lobsters left, if there are, is entirely appropriate. They may really be looking forward to lobster and order them immediately. If there were 0 lobsters, you'd tell the guests along with the specials so you look like an ass if the last 2 sell and the guests go to order it and you say "sorry, we just ran out!"
14. "How is everything?" is just as bad as "Good choice!" Everything is assumed to be great unless you are told otherwise. When the guests get their food, a proper response is "Is there anything I can get for you?" and the guest then has the opportunity to tell you they want more sauce, or their steak is the wrong temperature, or any other issue.
10 & 43. Certainly give your opinion of which dishes are your favorite or are "great" IF asked. It is not irrelevant. Some dishes are better than others. The servers have tasted all of them. The guests may have different tastes and preferences than the server, but the server knows which dishes 10 other guests raved about that night. The guest will appreciate a good suggestion a lot more than being stuck with a mediocre dish.
A lot of the listed rules are spot-on. But nothing is set in stone. Again, the restaurant and the guests determine everything. I haven't been a server for 5 years now, but in the 7 years I was, I was consistently one of the best of each staff I worked on. The best skill a server can learn is interpreting the guest's needs. You don't want to make assumptions or prejudge anyone. But if if you know your menu and can read your guests, you can improve their experience 9 out of 10 times. Some guests don't want to be bothered and just want you to take their orders. Others want your guidance and are looking for you to enhance their experience. I call those" good customers".
100 (okay, 50) Things Restaurant Staffers Should Never Do
Do not ask "well, is everything just perfect???"
Do not sit down at the table with the guests.
Do not ask the guests what they do for a living, what they are doing in your city, or if they are in town for business or pleasure. Nunya.
As to No. 39, we live in Texas, and if you are a woman and eat in a Tex-Mex place, most likely, you will be called "lady" by somone who knows little English. I used to be offended by that, until my Spanish speaking husband explained that "lady" is a literal translation of "Senora," a term of respect in Mexico. In my Spanish classes, I was taught it meant only "Mrs." or a term for a married woman.
100 (okay, 50) Things Restaurant Staffers Should Never Do
How would you know if drinks/ apps are going to be ordered? Should a restaurant have to deny a full party a table so an incomplete party can share an app?
100 (okay, 50) Things Restaurant Staffers Should Never Do
#3 has caused a lot of discussion. I've worked in a busy restaurant with 24 seats. A table for 4 is too valuable to let 3 people sit there for an hour while waiting for a fourth who is always "just around the corner."
I'm sorry but if a fourth person is expected momentarily, the party should be seated. I can see being frustrated waiting for one person when there are only 2 in the party but three people should not be standing at the entrance when only 1 is outstanding. If people are ordering drinks and appetizers while the other person makes his or her way to the restaurant, money is still being made.
100 (okay, 50) Things Restaurant Staffers Should Never Do
Ribster - If you're having a serious business discussion try a board room. A restaurant is a public place where you are being served by strangers. Handing a glass to a server is in bad taste. It is also usually when accidents/spills happen. A good diner should always let the server place and remove items from the table not hand to hand i.e. do not reach for a plate being placed in front of you and do not hand your empty plate/glass to them, they may not be ready.
#3 has caused a lot of discussion. I've worked in a busy restaurant with 24 seats. A table for 4 is too valuable to let 3 people sit there for an hour while waiting for a fourth who is always "just around the corner." In that hour another party could have come, eaten, and left. Wait at the bar. Coordinate with your friends. Respect the restaurants time and space. You are a guest, you're not at home, you're not entitled to anything just because you walked in the door.
About the silverware. It's very common in NYC to reuse silver. Do you use five different forks when eating at home? If you're grossed out by your own fork you have serious issues. If you're grossed out by the table at the restaurant it's your fault for going to a dirty sub-par restaurant.
100 (okay, 50) Things Restaurant Staffers Should Never Do
I think this list is spot on. Dine at the Ritz or Daniel's or similar, and then head over to your local Season's 52 (or other neighborhood self proclaimed "upscale" restaurant). You'll appreciate the difference.
100 (okay, 50) Things Restaurant Staffers Should Never Do
And my pet peeve's are:
Wait staff who reach over full plates of food to pick up a glass to fill. Too many times their arm goes right between my mouth and my fork. I don't like smelling their skanky sleeves or risking hair or something dropping off on to my plate. I prefer they ask me for my glass and I will gladly hand it to them.
Also, I do a lot of business meals with customers / prospects. So while I appreciate a server asking how everything is, many times it's an interruption to very intense business conversations. I know it's a timing thing and they're looking for feedback. Sometimes I wish they would look for signs or signals that it's okay to stop by.
Otherwise great list. Thx
100 (okay, 50) Things Restaurant Staffers Should Never Do
i dont see anything wrong with "the lady" to refer to me if i am out with only men. its kinda old-fashioned, but it shrugs off easily. i use the phrase "guys" all the time so dont mind it either. the offense taken from "m'am" is that i am old; i prefer "miss", because im only 30, but more people keep saying "m'am". :( beyond that, i dont expect that i need to be addressed. i usually skip that part of the conversation myself. you are talking to me, and have my attention, so just say whatever comment without calling me anything.
i dont mind servers telling me their name. i dont mind knowing their favorites. i dont mind them having a personality. i dont mind them eating in the restaurant as long as they dont try to serve me at the same time. a compliment is never an insult; if i say i like your hat it means nothing about your friends hat... its really only about yours. no problem literally means no problem; sarcasm is not identified by the phrase but by tone.
i do agree that sarcasm and swearing are not acceptable. slang is fine, just be courteous.
100 (okay, 50) Things Restaurant Staffers Should Never Do
Seems to me like a lot of the list is the basic courtesy you'd expect and the rest are whiny.
Never say "good choice"?
Some of the best meals I've ever eaten when I ordered the waiter gave a knowing nod and smile and told me good choice and I was going to enjoy the meal. I cant think of an instance that was wrong.
Also if a bottle of wine touches the rim of my glass I would never have thought to notice that until now. Dust is everywhere! you probably breathe in more than would touch your glass in a day.
100 (okay, 50) Things Restaurant Staffers Should Never Do
OMG, the whole silverware thing. I completely forgot about that. Why don't servers automatically bring new silverware for the next course??? It makes sense. I don't think I'd like to eat my cake with the same fork I used for my NY Strip.
Re: Waiter pointing out details of a dish assuming an unsuspecting diner ordered it in error - this happens to me all the time with dim sum. I point to the tripe, I ask for the tripe, all because I want the tripe. The (usually non-English speaking Chinese) waitress usually says, "No.....tripe." I indicate that I know it's tripe and yes, I'd like to have it. They usually act surprised and delighted - and roll delicacy-laden carts my way.
Yes, a few of the above seem extreme (steaming labels, no introduction) but there are DEFINITELY a few that should go into the training manual at every eatery. One way a waitperson might share information about the wine is to write it on the back of a business card from the restaurant. Don't write it on the receipt because the patron might be expensing the meal and the accounting department might raise an eyebrow.
Never refuse to seat three guests before the fourth arrives.
Do not make a "singleton" feel bad.
Tables should be level before guests are seated.
Never reek of perfume or cigarettes.
Don't touch the rim of a glass - handle by the stem.
These all seem like common sense to me.
100 (okay, 50) Things Restaurant Staffers Should Never Do
I'm not a server, nor have I ever been, but this list seems excessive to me. Steaming the labels off of bottles of wine? Never introducing yourself or giving any sense of person? I am also going to assume that not giving opinions means don't do it unasked, because if I ask your opinion, I want it.
Also, what insecure person feels insulted because their dining companion was complimented? Or that the other choices were poor because the server said "good choice" with their order?
And I imagine that sometimes a waiter can not be standing there waiting for you to finish a conversation so they can do their job. I mean, they can politely do it without rudely interrupting, but if you sit there and chat for too long, they are unable to do their job. There is a science to how restaurants function.
Obviously, some of these are great tips, but it seems the author was reaching to hit the magic number of 100 (I can't imagine what the next 50 will be like).
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About lexophile
Website: http://lexophile.facetious.org
Location: Canada
About: I love to eat and I love to cook. I am not the world's most adventurous eater but I am getting better. I can honestly say that I spend a good portion of every day reading about food, thinking about food, cooking food, and eating food.
Favorite foods: It depends on the moment. I get cravings and the craving will stick with me for weeks until I eat whatever it is that I am craving.
Last bite on earth:

Enjoyable.