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Peppe's Pizza & Panini
well,ordered for the first time from this pizza shop,and i can honestly say that it's an experience i won't be repeating. pizza arrived very soggy,undercooked,the cheese floating on a layer of water that had nearly soaked through the bottom of the box. (i'm only 4 blocks away,btw) the dough in the middle of the pie was either very undercooked or had become so wet as to amount to the same thing. any attempt to eat it would have had to have been made with a spoon.
i know some people have raved about this place-i'm certainly not the most picky eater myself,esp when it comes to pizza,good enough is fine by me. but any place that would send out such an inedible mess and call it a pizza doesn't get a second chance in my book.
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well,the owner of pepe's just gave me a call and apologized for last night's mess-he explained to me about his regular chef having to leave due to a family emergency,and offered to send over a free pizza to make up for the first. i'm glad he did,since this pizza was very tasty (and perfectly cooked) -a tiny little bit salty it seemed to me,but certainly not enough to take away from the overall quality. even the crust was good,and i generally don't even attempt to eat that part of the pie. obviously the management at pepe's does care about it's customers,as i've never had another establishment call me to apologize about poor quality food,much less send free food in an attempt to win me back as a customer. well,it worked. this kind of service is all too rare,and very much appreciated.
so i'll be giving pepe's another chance it seems,and i hope they keep up the good work,since i'd love to recommend them to my friends in the neighborhood.