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bad service. bad attitude. mediocre pizza. when i complained about the long waits before ordering, before receiving our (uncooked) antipasti, and before receiving our pizza, manager carlo responded by telling me how many minutes i'd waited. (He was wrong: He told me how long I'd waited before inquiring, not the much longer I waited before actually getting food.) "You can run your business with a stopwatch," i told him, "but i'm never coming back here." His response? "That's perfectly understandable." So i guess we have a meeting of the minds!