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Steak 'n Shake is definitely in my top 3 burger chains. Every time I head west into Pittsburgh, I make sure to make at least one stop there (usually the midnight snack). The burgers are excellent, the shakes are awesome, and unlike yabooo, I've always have good service. I thought the fries were the most disappointing part (go for the chili instead), and I have noticed the portions shrinking as well. Bring back the goods, SnS! And continue eastward and give Five Guys a run for their money!

Let's get serious here. They don't have steaks and their shakes are terrible. The service sucks and they will likely be out of business in a couple of years. I'm sorry but after moving to the midwest and hearing so much about S & S, I have constantly been disappointed with them although I must admit that they have good fries

I have a love hate with SnS, the burgers are good but the service is always terrible and they rarely get my order right. The most despicable act is the fact that they have started downsizing their food. They have reduced the amount of beef in each patty and to hide this they downsized their buns. They also have reduced the portion size of their chili and their sides. I know times are tight but I really think they could cut costs elsewhere instead of reducing the amount of food you get.

BS, looks like a double????

Its ok,...I heard about it before I moved to the Kansas area and now had it a couple times. I do feel like you have to order a double to really get the value out of eating one because of the "smashed" patties. BUT it had everything messy known to man on it along with melted cheese so it held my interest! lol

I unfortunately was not a fan of the ULTRA thin shoestring fries (not to mention they were SUPER greasy!).

Overall, I'd eat it once a year,...

BACK TO YOU ROGER!!

I don't really think of it as fast food, takes a bit to get your order.

They're ok when all the other (burger) restaurants are closed; otherwise, we would go elsewhere. I like that it appears clean, since their motif has a lot of white. Although it's easy when you only have 0 to 1 other customer in the restaurant. It's not as popular as one would expect where I live, but they must make enough money since we have access to 3 Steak N Shakes w/in 15 minutes of our place, the closest being 5 min away. I like their shakes and fries more than their burgers.

The last time we went to one ~5 years ago, we had a bad experience where we stood at the door for 5 minutes in an empty restaurant with 2 employees at the counter talking to each other paying no attention to us. As soon as another couple walked in behind us, they got seated immediately while we were still standing at the door. We haven't stepped foot in one since.

Oh, yeah. Especially good at 3AM.

Yes. With the exception of In-N-Out, I think that it is the best "fast food" burger in America. The fries, chili and shakes are also excellent. Grab one if you are in their part of the country.

Harry: Thanks for the reminder. The Motz Burger with cheese is on my very short list of favorite burgers in NYC. I think you and George have really captured the style of burger I grew up with in the KC area.