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Delivery Tip - Revisited
Restaurants don't charge fees here in NYC, and many restaurants do not pay wages at all, so we rely on your tips for our livelihood as well as the maintenance of our bike, and we risk our lives in traffic without insurance and endure all kinds of weather so that you can stay in the comfort of your home and enjoy our service. If you don't "believe" in tipping us, then my tip to you is GET IT YOURSELF. We work hard in extreme conditions and rely upon you to compensate us appropriately, and an inappropriately small tip is humiliating, and the worst part is that you probably don't even know that you have insulted us by dismissing the value of our service. The waitress just has to walk over to the kitchen and back in a safe, climate-controlled environment, why does she deserve more than the person who rides their bike to your house, which requires much more exertion, navigation and care in handling. Weather, distance and any delays cased by the customer must be factored into the tip as well. For faster service, try to order a bit before or after normal meal times as we are less busy. Rainy days will always delay delivery due to increased business and slower travel. Also: we remember all of you and we talk about how you treat us. If you are a bad tipper, your order may not go out for some time because we can't afford to waste our time on you. A couple bucks extra makes a huge difference to us. We bust our ass for your delicious dining decadence, but many of us have to eat at soup kitchens to augment our meager earnings and astounding caloric requirements. Now you know...
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I deliver food by bike in NYC. I am paid $5/ hr and am uninsured. I spend over 40 hours a week in the midst of city traffic, enduring bad weather, bike breakdowns and theft, collisions, slow elevators and, oddly, pedestrians who love to leap in front of me when I have the right of way. I am always happy to arrive at your place safely and with your food hot and intact. But too often, I leave feeling like shit because you treated me like I'm not even human. You don't look at me, you make me wait, complain about delays after I rode over in a sleet storm, etc. But worst of all, your bad tips show complete disrespect for the service we provide. When ordering, think about putting on your shoes and coat and schlepping to the shop and back, and consider how much more it's worth to you to stay in. If it's not worth at least 15% of the cost of the meal, put your shoes on. In NYC, $2 and change just doesn't cut it anymore. To be honest, it's humiliating. Shame on you. And yes, we know who you are, and every restaurant has a blacklist, as well as a bunch of known favorites who get preferred service.