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From Serious Eats

Barista in the Wild, Part 4: A Relationship With Espresso

I though they already had a super automatic machine before the Mastraina, the ones I see at Safeway with the more square hopper lids? Why buy new machines then close down a bunch of stores 6 months later because of budget costs? It would have been easier to tell that machine manufacture to take a hike. Like what are they going to do?

"I suppose when you have over 150,000 employees working in stores with such a high turnover rate, the time, effort and maintenance required for a manual machine isn't worth it. Pushing buttons cuts down on hours in training time, leaving employees to study recipes and milk steaming methods." As a former Starbucks employee, this sentence mocks my position... true I worked on the La Marzocco machine, but it make us Starbucks Baristas out to be fast-food McDonalds employees.

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Recent Comments | Response to Comments

From Serious Eats

Barista in the Wild, Part 4: A Relationship With Espresso

I though they already had a super automatic machine before the Mastraina, the ones I see at Safeway with the more square hopper lids? Why buy new machines then close down a bunch of stores 6 months later because of budget costs? It would have been easier to tell that machine manufacture to take a hike. Like what are they going to do?

"I suppose when you have over 150,000 employees working in stores with such a high turnover rate, the time, effort and maintenance required for a manual machine isn't worth it. Pushing buttons cuts down on hours in training time, leaving employees to study recipes and milk steaming methods." As a former Starbucks employee, this sentence mocks my position... true I worked on the La Marzocco machine, but it make us Starbucks Baristas out to be fast-food McDonalds employees.

From Serious Eats

Barista in the Wild, Part 4: A Relationship With Espresso

I would never mock anyone in a barista position. In the end we're all working towards a common goal as long as we're taking quality seriously. It's just hard to imagine training that many employees on a manual machine and have the consistency that is craved in coffee shops. I respect Starbucks baristas with all of my coffee being and I don't think any less of them because I work on a La Marzocco and they don't. We just have different methods of training and different business models.

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