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Whole Foods Burger Fail in Austin
@JimMoran - Your friend knows his/her burgers. Do your shopping at Whole Foods. If it's at a high traffic time, use the parking garage there and walk down to Hut's instead of settling for a Whole Foods burger. It's worth the trip!
Roger Ebert on His Love for Steak 'n Shake
I really like it. Probably in my Top 5 fast food burger joints here in town. Unfortunately, there's only one that I know of and it's all the way on the other side. It was convenient when I lived down there, but once I moved, I hardly ever go. But when I'm in the area, It's Steak 'n Shake all the way!
Five Guys' Fries Make Me Weep with Happiness, Burger Is Not Bad
@toad3000:
I completely agree about never writing off an establishment on opening day...that's why, if you read the rest of what I wrote, I went back again about 2 weeks later and had the EXACT SAME EXPERIENCE. Some of the things that I had a problem with really should have no bearing on when I went...the quality of the ingredients like buns and cheese are not going to change and should have been INCREDIBLY fresh on opening day. They should never be more fresh than when I went the first time. Those were two of the biggest problems for me. Gummy buns and cheese that tasted worse than what they use at McDonalds is not going to win any points. And they were the exact same the second time, which tells me that there's no reason to expect that they'll be any different in the future.
But the other things like getting an order wrong, possibly seasoning the meat wrong and cooking it poorly...I can understand that being done on opening day. So I went back and tried again...and it was all the same. Almost exactly. Should I try again and expect it to be different? Possibly, but why when there were so many other things that I didn't like about the place. There are too many good burger places in town, why waste time going back again and again that I've already been to twice and have not enjoyed?
And my biggest complaint was the price. So, if I have now waited a couple of months and go back again, do you think the price will have dropped by 1/3 to be more in line with the quality? I'm fairly sure it won't.
But thanks for the "rocket science" comment. I think I really gave them a fair shot. I didn't just go on opening day and then bash them. I went twice, had two OK experiences, but nothing that I feel that I need to have again. After all of the hype I've read about the place, I was quite disappointed. And I was blown away by the price! Thanks for trying.
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About bwbollom
Website: http://burninghammer.com/wordpress/
Location: Austin, TX
About: PhD Student, married, etc.
Favorite foods: poppy seed kolaches, pickles, In-N-Out Burger, tacos
Last bite on earth:

Brilliant!