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Terraburger make a great burger. I have eaten there several times and never had a problem or seen anyone taking food back or complaining. The burger I had (terraburger) was hot and juicy, fries did not look anything like the picture this person took. How someone can put up a picture and use it for others to judge the restaurant is beyond me. When ever I hear someone recommend another burger place instead (usually P.Terrys for terraburger.. and they are not organic at all!) I get suspicious if their employees or friends are just trying to fradulent defame them. I am sure if you went to Terraburger or any other credible restaurant and the food was not up to your expectations they would give you a replacement or refund so you have nothing to loose! Trust me their food is great and I will be back again and again!

I think people have such different expectations about burgers (& Tex-mex). Some Austinites rave about P. Terry's (http://www.pterrys.com/), especially their fries. Which I found to be limp and flavorless. I still think the better burgers are from dive bars or country-type restaurants.
Here's the local Chowhound board on Austin burgers:
http://chowhound.chow.com/topics/497354?tag=post-content-4182680;post_4182680_content

I stopped in TerraBurger today to review it for my blog, Tasty Touring.

Location: Not ideal. I avoid driving up the drag whenever possible as it's stop n go when school is in session and parking is a pain. However, they do have a dedicated lot in back.

Atmosphere: Bright, nice, lots of tables. The wait was not long to order, our food came up quickly, and the staff was extremely friendly.

Prices: The owner comped our meal but the prices are steep as has been written before -- my meal would have been around $10 for burger, fries, and a 9 oz. shake.

Burger: This burger was well-done and DRY -- no red in the meat at all. I was not given a choice about how I would like it cooked (but is that the law in TX?). The bread was too flaky and I didn't enjoy it. However the bacon and cheddar cheese were delicious.

Fries: We ordered sweet potato fries and regular fries -- all fresh cut and nicely salted with kosher salt. I really enjoyed the regular fries but the sweet potato version was limp -- a common issue. The ketchup was ok -- I always prefer Heintz to all-natural tomato ketchup.

Drinks: Applause for the Blue Sky All Organic soda fountain. Natanya said her soda was very tasty. I really enjoyed my small mint chip milk shake made with organic ice cream. At $2, it was pricey for what it was but I appreciate the portion and cost control.

Packaging and Operations: No cost was spared here and I appreciated the water saving dual flush toilets. They use corn-based compostable material to serve the food and drink but don't have a trash for all of that material so much of it gets mixed in with the regular landfill variety trash.

Overall: I don't think I would go back here unless I was with a friend who wanted to give it a shot. I'd like to try Five Guys and P Terry's as I have heard both are good.

For now, when I'm looking for my burger and fry fix, I'm headed to Roaring Fork or Woodland.