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From Serious Eats

Served: The Dos and Don'ts of Serving

I've been serving for five years, almost always part-time, at three different restaurants, in two very different cities. Serving in Pennsylvania is not the same as in Silicon Valley. The rules above, while generally helpful (and mildly funny), are going to have to be tweaked (perhaps overhauled) based on location.

In PA, as a young server, I could bend over backwards for guests in and out of my section. People wanted to hear me talk in general, whether about the menu, their interests, or myself. (Okay, fine, not the latter.)

Where I work now, a good 20-30% of our patrons have no clue how to dine in an American restaurant. Waving your hand and snapping your fingers at me as I walk by with a tray full of drinks is not the only way to procure my attention, children. Not infrequently, I have tables INTERRUPT me as I'm taking an order at a neighboring table, yelling over the Friday night din that they need me. Maybe you're reading this, thinking, "this guy must be a lousy server," but actually I'm not, just unfortunate to work in the capital of self-entitlement. I once gave the ordering table an empathizing smile and said excuse me and looked at the next-door table and said, "You'll have to wait your turn, it's these people's turn to order right now." (They were a memorable table to wait on. I kept asking them if they were ready to order and they kept saying No, only to finally lean over and start harassing me while I was engaged with another table. Needless to say, said other table was a pleasant bunch, and I purposefully engaged them in conversation after taking their order just because of the interruption. Remember that, all ye guests who think you're more special than the other guests you're sharing the restaurant with.)

I've learned that some patrons actually enjoy being patronized...and some just really deserve it anyway.

From Talk

Food you like that everyone else seems to find disgusting

homemade kefir. I'm not talking about the sugar-laced stuff at whole foods, but the curds and yeasty whey. mmmmmm......

From Serious Eats

Walnuts: The Ultimate Brain Food

There's a weird health-freak author out there who takes this to a whole other level. He calls it the "Law of Signatures," and states, rather unconvincingly, that the best foods to support any given system of the bear anatomical resemblance to the organs in questions.

For example, he cites the eye. We all know carrots are good for eyesight, but he claims that if you cut a carrot crosswise--Voila!--you have an eyeball, iris, etc. And tomatoes are good for heart health, and that's easily explained by their size, color, and the fact that they have four chambers filled with red fluid. (Really? Red fluid?)

And for women's health, the avocado, which looks kind of like a uterus--and takes, strangely, 9 months to mature on the tree. And men? Well, nothing quite looks so male as a pair of figs--filled with little seeds that may or may not resemble the interior of male gonads.

Does one have to eat them in pairs to receive the health benefit??

From Sweets

Taste Test: Milk Chocolate Bars

As has been noted, Scharfenberger (Berkeley) does an outstanding job with its 41% with almonds and sea salt.

A few comments have been made regarding the reviewer's strong reaction to Green & Black's. Now, while I've been eating G&B for over 5 years, I've never tried the straight up milk. Nevertheless, my girlfriend turned me on to the Peanut flavor (37%), and the caramelized peanuts have a trace of sea salt which provides the perfect counterbalance to this "beef jerky" (really??) chocolate.

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From Serious Eats

Served: The Dos and Don'ts of Serving

I've been serving for five years, almost always part-time, at three different restaurants, in two very different cities. Serving in Pennsylvania is not the same as in Silicon Valley. The rules above, while generally helpful (and mildly funny), are going to have to be tweaked (perhaps overhauled) based on location.

In PA, as a young server, I could bend over backwards for guests in and out of my section. People wanted to hear me talk in general, whether about the menu, their interests, or myself. (Okay, fine, not the latter.)

Where I work now, a good 20-30% of our patrons have no clue how to dine in an American restaurant. Waving your hand and snapping your fingers at me as I walk by with a tray full of drinks is not the only way to procure my attention, children. Not infrequently, I have tables INTERRUPT me as I'm taking an order at a neighboring table, yelling over the Friday night din that they need me. Maybe you're reading this, thinking, "this guy must be a lousy server," but actually I'm not, just unfortunate to work in the capital of self-entitlement. I once gave the ordering table an empathizing smile and said excuse me and looked at the next-door table and said, "You'll have to wait your turn, it's these people's turn to order right now." (They were a memorable table to wait on. I kept asking them if they were ready to order and they kept saying No, only to finally lean over and start harassing me while I was engaged with another table. Needless to say, said other table was a pleasant bunch, and I purposefully engaged them in conversation after taking their order just because of the interruption. Remember that, all ye guests who think you're more special than the other guests you're sharing the restaurant with.)

I've learned that some patrons actually enjoy being patronized...and some just really deserve it anyway.

From Talk

Food you like that everyone else seems to find disgusting

homemade kefir. I'm not talking about the sugar-laced stuff at whole foods, but the curds and yeasty whey. mmmmmm......

From Serious Eats

Walnuts: The Ultimate Brain Food

There's a weird health-freak author out there who takes this to a whole other level. He calls it the "Law of Signatures," and states, rather unconvincingly, that the best foods to support any given system of the bear anatomical resemblance to the organs in questions.

For example, he cites the eye. We all know carrots are good for eyesight, but he claims that if you cut a carrot crosswise--Voila!--you have an eyeball, iris, etc. And tomatoes are good for heart health, and that's easily explained by their size, color, and the fact that they have four chambers filled with red fluid. (Really? Red fluid?)

And for women's health, the avocado, which looks kind of like a uterus--and takes, strangely, 9 months to mature on the tree. And men? Well, nothing quite looks so male as a pair of figs--filled with little seeds that may or may not resemble the interior of male gonads.

Does one have to eat them in pairs to receive the health benefit??

From Sweets

Taste Test: Milk Chocolate Bars

As has been noted, Scharfenberger (Berkeley) does an outstanding job with its 41% with almonds and sea salt.

A few comments have been made regarding the reviewer's strong reaction to Green & Black's. Now, while I've been eating G&B for over 5 years, I've never tried the straight up milk. Nevertheless, my girlfriend turned me on to the Peanut flavor (37%), and the caramelized peanuts have a trace of sea salt which provides the perfect counterbalance to this "beef jerky" (really??) chocolate.

From Drinks

Serious Beer: English Porter

I happen to be sipping my last of the overpriced but incredibly-balanced Coconut Porter from Maui Brewing Co. Subtle coconut and smooth maltiness combine with mild hopping to make this one of my all-time favorite porters.

From Drinks

Serious Beer: English Porter

Sam Adam's impressed me with their highly alcoholic Imperial Porter, recently released. Full-bodied, and high-gravity, but they didn't seem to turn it into a stout as I feared they would, probably the way they handled the malts. Anybody try?

From Drinks

Cocktails and Spirits with Paul Clarke: Is the Customer Always Right?

I used to bartend, I now wait tables, and work at a popular chain brewhouse. We have a well-stocked bar, and our cocktails aren't anything special, but we have our own line of beers and now and then you get some boring-looking white guy asking for Budweiser, and I have to explain that our domestic beer selection is limited, despite having 30 beers on tap. This is amusing to me more than anything.

Bottom line: if you tip well, even if you're a douchebag (although I prefer if you're courteous), I'll do whatever you want. Unfortunately, in my area, tipping tends to be low, and attitude high, and if you strike me as that kind of guest, I will have my fun with you!

From Drinks

Serious Beer Pairings: Thanksgiving Desserts

The Abyss is almost too good by itself to pair, but if you had well-spiced pie that would probably work. I just laid down a bottle for next season's celebrations.

Stone's Smoked Porter is a classic, but their Bitter Oatmeal Chocolate Stout might be my pick to balance out the sweetness of the pumpkin pie.

From Talk

Tipping on Alcohol

Just a suggestion: everyone who ever considers dining out should work at least a week in the restaurant business. A server is actually a servant. You will know what it's like to have to sweat for your bread, to be blamed by everyone for problems that usually aren't your fault (and you can frequently do nothing about), and how astoundingly rude, careless, and selfish many people really are.

From Talk

Tipping on Alcohol

I really enjoyed reading this thread, especially after getting back from a night waiting tables at one of the South San Francisco Bay Area's busiest restaurants. I've bartended and waited tables for years, but I'm a cash-strapped grad student, so I can see both sides (although I would never hassle someone about a poor tip, much less follow a person out to their car).

Despite the fact that I work at a highly popular casual dining restaurant, and I actually give the sort of service that I would want, it's difficult for me to bring home more than 10% of my sales. 2% go to the expo, bartender, and busboys each, and here in the South Bay you get a lot of immigrants who don't know how (or care to) tip. I've worked in other cities and been frustrated at getting less than 20% for what I knew was a stellar job, but I've learned here that a few tables a night will leave me less than 10%--meaning I'm lucky to make any money on them, after tipout.

We don't sell any expensive wines, but I hate the whole premise of "rules" behind tipping. These rules are to prevent the rude guests and the ignorant from jacking us servers over, but the rude people and the ignorant will do that anyway. When I go out to eat or drink, the only rule I have is that the server/bartender gets a minimum of 20% if they were competent--that's 20% of the GROSS, folks. If I sit at the bar for a few hours, I'll probably leave a $10, even if I've only had a beer or two. How many other guests could have been served in your seat while you pay $2 for 'just pouring two beers?' If my server hooked me up with freebies, or went out of his way, I'll usually just round everything up to a nice, even number that will put a smile on the server's face and, often, a free drink or dessert, depending on the location and time of day. My mother once scolded me for this, but I explained to her that, aside from the fact that I would want a tip like that, and I like to give that for good service, establishments remember me, and guess who gets free drinks, good seating, priority service?

I'm not suggesting that everyone do as I do, but I will say what I say nearly every night: if you can't afford to leave the acceptable tip, or if you're too ignorant to have any clue what said tip should be, there's a Taco Bell across the street that would love your patronage a lot more than I would.

From Drinks

Serious Beer: Tasting American Rye Beers

Bear Republic's Rye is great bottled, but we sell it on tap at my work, and it's a deliciously hopped ale, but I can only imagine its depth were it served on cask. Anybody hear of that being done?

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About PistolB

Website:

Location: San Jose, CA

About: I'm a grad student with a love of locally-grown, thoughtfully prepared foods from all around the world, but especially the innovative places around the Bay.

Favorite foods: Steak tartare, prime rib, rack of lamb, fresh roasted venison (is there a theme here??)

Last bite on earth: Stone's Arrogant Bastard Ale. Yeah, yeah, you can't "bite" into a beer, I know.