Serious Eats - seriouseats.com

Facing the fact that the event was a disaster is admirable...but just a beginning. As several others have said the first and most important step in the healing process is to expedite refunds to those of us who have felt we were mislead and "robbed" of what could have been a great day for foodies. Then, you need to do an extensive investigation into how the event collapsed in so many ways. The problems seemed so obvious that it is baffling how steps could not have been taken to setup lines, have adequate staff, HAVE ENOUGH FOOD, and train the staff so they knew what was going on. It is really hard to comprehend the lack of planning and attention to detail that went into yesterday's farce. It is going to be nearly impossible to try this event again in the Bay Area and beware to any other city that might be tempted to participate in the future. Great idea gone really, really bad.