What is your stance on "tipping"?

I might be opening up a can of worms asking about this topic, but I really like to know what everyone thinks about "tipping" nowadays.

I just read this article on how some college kids were arrested and issued a court date because they refused to pay an 18% "required" gratuity at a restaurant where they claimed to have received bad service.

From the article, it sounded like both sides could have handled the situation a lot better...

I just vented on my blog on my thoughts on tipping, but I'm really open learning about what is the proper social etiquette on tipping nowadays.

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