I do not like 'sponsored' talk topics Sam I Am
I realize that SE does need sponsorship. However, I think that invading the Talk section, which is an open forum for general readers, is a bit beyond the pale. How can we collectively strive to eliminate spam and shilling and then accept 'sponsored' talk topics?
I realize that I can't 'do' anything, but I will not respond to any Sun Chips like threads, and truthfully, as much as I love the SE staff, I kind of hope that everyone else does the same.
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39 Comments:
I don't see much of a problem with it. If it were questions like "Do you like PRODUCT?" or "How do you use PRODUCT?" then that would be one thing, but it was a perfectly neutral question that anyone could have posted, it just happened to be sponsored.
Look, with the economy the way it is, a lot of companies are probably considering withdrawing sponsoring from whatever it is they sponsor - so for SE to get a new opportunity to get some more funding, why not? As long as the posts continue to be clearly labeled, that is.
Also - I think someone pointed this out already in the other post, but there are tons of things that are sponsored on this site. Cookbooks, the turkey/meat giveaways that were around the holidays, those gift packages that were from around the holidays... the people behind SE have this job because they love food, but they need to make a living, too. I find the talk topics much less intrusive than the big banner ads on the site.
NYCEater at 8:12AM on 05/07/09
with the closing of many newspapers, etc, advertisers are desperate to find new ways of reaching the people..... the dog and pony show is panicking, folks.
unfortunately, i think advertising is responsible for destroying our society, but that's yet another story. the meaningless pursuit of crap that we don't really need permeates our every day life, our economy is based on it.
but, like the hole in the ozone, it's a fact of life. though, not a pretty one.
now they're asking jay leno to talk up the sponsors instead of showing actual commercials.... like old time testimonials.
if people refuse to buy these products, maybe they'll eventually fade away like the big auto companies.
pooch at 8:24AM on 05/07/09
As I have said previously blogs now make money, sell cookbooks, cross over to other ventures. So even as much as a first time post on SE that says "read my new blog" to me is saying, "This is my business patronize it." I want to know you did not just stop by to advertise and then not be a part of our community.
Why? Because I can see pics and blogs on Tastespotting or linked from other blogs. This blog community is a business and products recommended by a community member is not the same as someone only posting 1 time to advertise their business/blog/venture without asking permission or paying for it. That is shady.
JerzeeTomato at 9:13AM on 05/07/09
@HeartofGlass Thanks for starting this thread. I'll repeat what I said in the other thread -- I'm genuinely eager for feedback on this topic, and will keep iterating based on what people say. But SE is possible because of our sponsors, and they want to be involved in the discussion and we think if done right, it can be beneficial for the entire community. This was our first try, and seems like the feedback is mixed so far. My guess is what is bothering people most about the sponsored talk topic is that it included a message from the sponsor in addition to the question. But as NYCEater described, if it were a perfectly neutral question that could have been posted by anyone, would you still find it as unacceptable?
Alaina Browne at 9:15AM on 05/07/09
"if it were a perfectly neutral question that could have been posted by anyone, would you still find it as unacceptable?"
At least if it was posted by a non-sponsor one wouldn't have the suspicion that the comments were going to be data mined for later advertising purposes. Could this be done with any post regardless of the poster? Yes, but it's the overall connotation of a post from an advertiser on the site - no matter how innocuous. Deep down its purpose is to get eyes on the product with the idea of trying to create positive associations with the product that the reader might recall later on, "Ooo, maybe I'll try *product*. They seem to be interested in helping the environment!" A bit too viral and creepy for my tastes. In fact, that particular sponsor has now guaranteed that I will never buy their product!
Amandarama at 9:48AM on 05/07/09
What bothered me about the initial post was that it was such a generic question that was posed. Not that the question wasn't important, it is very important but it was so obviously just thrown in there in order to use it as a reason to post advertising in a Talk thread. You want to ask something more specific, food related, something that is typical in all of these Talk posts then OK by me. This was just an Epic Fail...but you guys run the site and you have to have sponsors, we understand that! It didn't make me want to rush out and buy....wait, I don't even recall what the product was. Oops.
arm1970 at 9:59AM on 05/07/09
@alaina - i think a perfectly neutral question - coming from a sponsor is more like a marketing focus group being conducted on your website. which, i guess is fine. if people don't want to participate, they won't. maybe not making it a "talk" item - maybe putting it more in the "home" section would be more appropriate. i don't know, i'm just thinking out loud.
i think, if possible, to keep the caliber of readership up, you need to keep the caliber of sponsorship up. like i've said in a previous post, i'm not as offended by sunchips.... as i was by seeing walmart. to me, an ad from walmart devalued the website. though i know walmart is a part of the american scene, i think it has a too powerful mega-corp image that's now trying to disguise itself as just as a "boutiquey place to buy great steak". sorry, it just doesn't ring true.
one thing you've got going is that the people who participate in this site, really love it.
pooch at 10:00AM on 05/07/09
I understand the need for banner ads and giveaways, but the Talk section is supposed to be a forum for readers to chat. That's it. It's not a place for a sponsor to push their latest green-washing campaign.
I don't even see why a question about recycling would be posted on this site. That's like someone asking everyone their favorite brand of shoes, and justifying the post as food-related by saying they own a restaurant.
ProfessorChaos at 10:05AM on 05/07/09
The only way to deal with a shill is to ignore them move on. (Although it is sometime fun to get your snark out)
Most discussion boards I use have a "no shilling" rule.
derosa at 10:18AM on 05/07/09
Why not just start a new forum called "Sponsored Topics" where Sunchip type posts could be located? If the day comes where I have to weed through too many sponsored topics in the talk forum to find interesting posts from "real" people I can see me losing interest in SE altogether. I don't have time to weed. I frequent the talk forum to interact with real people not corporations.
kathyvegas at 10:19AM on 05/07/09
i think kathyvegas's idea of Sponsored Topics is a good one.
by the way, i just clicked on the sunchip site .... i see that they are really the FRITO LAY company.... so what about the other products, frito lay?
these companies seem to jump on the bandwagon of environmental correctness .... but once again, they love to blow sunshine up everyone's
ass (excuse me).... if they started going green on all of their products and all of the subsidiaries of the subsidiaries, i'd be truly impressed.
i know it's all got to start somewhere .... and i know you guys need these sponsors.... just stick them in a Sponsored Topics column and let 'em rot.
people are tired of being jerked around, good luck.
pooch at 10:26AM on 05/07/09
Where is this sun chip thread? Did I miss it?
JerzeeTomato at 10:30AM on 05/07/09
wow, I guess alot of people are upset about this whole thing, personally, I had to go back and look for the thread because when I read "sponsored topic" I just kept going. SE as far as I'm concerned let em in, doesnt mean I have to read or comment on them.
huneybumper at 10:35AM on 05/07/09
Jerzee - Here...
http://www.seriouseats.com/talk/2009/05/from-our-sponsor-a-small-step-to-help-the-planet.html
arm1970 at 10:37AM on 05/07/09
@arm1970 Point taken about the nature of the question posed in the initial post. I agree, it should be more topical and specific.
@kathyvegas We'd never want you to have to weed through sponsored topics. These would be infrequent topics, and always clearly marked.
Alaina Browne at 10:39AM on 05/07/09
Let me first acknowledge that we all realize that websites like SE don't run themselves for free. We don't pay to join, so....someone has to pay the bills. Kudos to the SE team for thinking outside the box to find innovative ways to find sources of ad revenue. The reality is that No Revenue = No SE site.
But...I have to say....I didn't like the manner in which the SunChipsĀ® post was inserted into the Talk Section. I think what many of us object to is that out of the blue, there was an advertisement, disguised as a question, inserted into the flow of discussion.
The question was contrived in order to market the green initiatives by SunChipsĀ® and FritoLay inc. What's next "Where do you find the cheapest groceries?" sponsored by wal-mart or "What's your favorite salad dressing?" sponsored by Kraft.
As has been pointed out over and over in the talk section....this is an open & welcoming community of food lovers. When an ad/post/topic is inserted from a to simply promote a paying advertiser, it comes off as disingenuous.
Here are a few thoughts on how to make this revenue source legitimate, relevant & part of the community:
1. Find a sponsor or sponsors for the long term. e.g. say you could get Kitchen Aid to sponsor a weekly post on baking. The post could be "what are you baking for mom for mother's day?" Timely, relevant & non-contrived questions.
Then....
2. Drop the headline "From our Sponsor:"
3. Drop the "This post brough to you by X-Y-Z"
4. Limit the sponsors marketing message to a single sentence with a link.
5. Rather than posted by the serious eats team, use the sponsor's name with [SE Advertiser] or some other designation.
6. Explain to the community, that the said sponsor is a new member of the serious eats family....or...and existing sponsor is going to participate in a weekly...monthly...whatever....discussion of "uses for cast iron cookware". i.e. make them a member, albeit one that writes you a check.
We will all get that they are a paying advertiser/sponsor, but either make it a blatant Ad (with the word ADVERTISEMENT) or make them a member of the community.
I'd also create a new talk section "sponsor forums" or something.
Regardless, I think most of us realize you are trying new things to maintain the bottom line....and thus the continuation of SE.
Thanks!
2qrs at 10:51AM on 05/07/09
This part sets it apart
This post brought to you by SunChipsĀ®
at that point, obviously, I clicked the back button, since I did not even remember reading it.
As long as it shows that it is "sponsored" that sets it apart.
JerzeeTomato at 10:55AM on 05/07/09
While I certainly won't leave SE over it, I won't be contributing to any of those threads because I don't like the idea of my words being used to promote a product--I would hate if one of my comments prompted someone to buy a product, against my will. Again, that is just my personal choice, but I wanted to start a topic just to feel out what others thought--and yes, of course, I realize that SE 'gotta eat' and doesn't run for free. But I tend to think of comments sections as 'advertising-free space' at least for professional organizations.
HeartofGlass at 11:02AM on 05/07/09
I love hearing all the passionate, discerning, and inclusive opinions about the whole idea of sponsored talk topics on SE. As many of you have noted, Serious Eats needs advertisers and sponsors to survive and thrive. We have tried to tread ever so carefully and respectfully into the sponsored talk topic arena. As Alaina has noted our advertisers and sponsors want to be part of the conversation. How that desire is properly manifested on the site remains to be seen and is clearly a work in progress. And I think some of your ideas are great and we will look into implementing the best ones. We cherish and treasure each and every serious eater who comes to hang out with us, and we would never do anything to violate their trust. Stay tuned, serious eaters. I know we'll figure this out with the help and support of the best food community on the web.
Ed Levine at 11:52AM on 05/07/09
see? that's what makes this place very appealing....ed.
probably the last democracy on earth!
pooch at 12:34PM on 05/07/09
I don't love the idea of sponsors invading the talk section...BUT as long as it is marked very clearly as such, it's not the end of the world.
If sponsors pay for "sneak topics"...or we get 5 straight days of random posts about nabisco products or something...that's where I would draw the line. Just my 2 cents.
lawofmurphy at 12:42PM on 05/07/09
I think the animosity towards the advertisers is interesting. The ads pay the bills. If not for the advertisers, sites like this wouldn't exist. Either that, or we'd all be paying a subscription for the pleasure of accessing the site.
As long as the sponsorships are clear, I don't see any problem with it. Like any other topic, if it's interesting, I'll post, and if it's not interesting, I'll ignore it. I find this sort of thing less annoying than the shills that stop by and say, "I found this wonderful product." Part of the problem I have with those people is that they're trying to get exposure for their products without paying for that exposure. If Crisco or carrot farmers want to pay for a mention, it's better than having employees stop by and ask questions related to the products.
Other than the fact that this is within the talk area, it's not that much different than other ads on the site. And the banner and sidebar ads are visible in Talk, so it's not like this was virgin territory before.
Think about the weekly book giveaways and other contests. This is almost the same thing. Except that this is just a talk topic and there's no prize at the end. And this first question wasn't hawking a specific product, where the contests are. Heck, I've bought cookbooks because I saw them here and didn't win. So in that case the advertising worked. And I see no problem with that.
When it comes to something like Sun Chips promoting their green efforts, I'd rather see them buy some ad space and help pay the bills here, rather than just flood the SE email boxes with press releases and links to YouTube videos in the hopes that they'll get some free press over what they're doing.
Saying that you'll avoid buying a product because they dared to put an ad on a site is more damaging to the site than the advertiser. The advertiser will find other ways to get the word out, but the site needs to be able to attract advertisers in order to survive. I'm not saying that I love ads, but the reality is that the advertisers have to be there to pay for the content.
And there are times when I appreciate an ad because it does introduce me to a new product or it gives me new information about the company. Just because an ad exists, we don't have to like what it says, or act on the offer. But I can't see the sense in boycotting a company that likes this site enough to throw some money this way.
dbcurrie at 2:00PM on 05/07/09
@db, another well-thought-out response. In fact, I scrolled down to the bottom of your post after reading the first few sentences...'cuz I just knew it was you :)
The post was clearly marked. No misrepresentation involved. And if selling a bit of space helps SE, I'm all for it. SE helps me in different ways every week. Not sure where I'd spend my goofing off time if not here.
Kerosena at 2:35PM on 05/07/09
I don't mind a question about Sun Chips because they're pretty good as salty snacks go.
But so help me God, if I ever see a sponsored link about LaChoy canned Chinese food - I'm outta here. ;)
therealchiffonade at 2:36PM on 05/07/09
@HeartofGlass - I was totally thinking the same.
@SE admin - I completely understand that Blogs need funding, but why decieve the user into believing it's not an advertisement? Just a bit confusing.
FOR PIECE OF MIND - HERE'S MY OPINION:
Unless serious eats TRULY recommends a product--associated 'sponsored' topics are just another item for the fans to filter.
hungrychristel at 2:39PM on 05/07/09
@ Chiff - Or Chicken in a Can?? : )
Let the products be worthy at the very least.
arm1970 at 2:40PM on 05/07/09
When I saw that sponsored thread, it didn't really phase me because it was clearly labeled as sponsored and was started by the SE team rather than by a random poster. I suppose further distinction would be ok too, but I'm fine with what we have here as long as the sponsored threads don't overtake the regular threads on Talk. The Sun Chips presence on the site really isn't that intrusive compared to other types of ads, and it's ultimately up to the individual to filter out what's legitimate and what's advertising anyway.
runnereater at 2:42PM on 05/07/09
@chiff, if LaChoy wants to sponsor my comments, I'll take the money and run...of course, they'd have to pay by the word. :-)
@hungrychristel, in a good market, a publication might be able to be picky about what advertising it accepts, but when the market is bad, I think there's less ability to pick and choose. Instead of it being "we love these guys" it becomes more of "we don't hate these guys too much." And I really think there's a difference between a straight-up ad and an endorsement. I doubt that everyone at SE loves every product that's advertised here.
dbcurrie at 3:02PM on 05/07/09
What an interesting thread to read through...
I wonder though... What if it was Le Creuset that had sponsored the question? or Williams Sonoma perhaps?
hammondcheese at 3:39PM on 05/07/09
With all due respect, this is the internets, people. Everything you post to this website is completely public at all times, and I'M SURE is mined/used by companies constantly. I think SE did a nice job of making the topic very clearly different from the other threads, so that no one was tricked into commenting, which would have resulted in being hypnotized into a zombie and running immediately to the nearest grocery establishment to purchase Sun Chips.
What it sounds like to me is that people are most upset that what ordinarily feels like an intimate little chat/thread area has now been infiltrated by a big business. Would opinions be different if the post was sponsored by the local CSA or a popular green company? Perhaps.
If the threads are kept infrequent and remain clearly differentiated from normal commenters, I say: in these tough economic times, I applaud SE for finding a way to make the paper.
(All of that said, I would be happy to never see another WalMart ad on here.)
savecara at 3:41PM on 05/07/09
I am impressed with SE staff response to our feedback on this and will be patient while they work this out. They'll never be able to please us all, but just knowing it's a work in progress is good enough for me. It'll be interesting to see how this evolves.
kathyvegas at 3:48PM on 05/07/09
i knew someone would start this thread as soon as that advertisement hit my rss feed.
it doesn't bother me at all since it is clearly marked as paid advertising. if i didn't like it i would find another group food blog to spend my zero dollars at.
i'm not sure why blogs doing this always starts a brouhaha since it's pretty standard at this point. the real problem is when advertising is presented as editorial content, which clearly isn't the case here.
sloppy at 3:57PM on 05/07/09
I don't think anybody here argues the fact that SE needs ads and sponsors. But the reference to cookbook giveaways and ads on the "main" page are not entirely adequate, it's a bit like the "apples to oranges" comparison in this case.
The SE team did a terrific job making us all feel at home here. And if I continue the "home" parallel, the rest of the site is like a living & dining room, while the Talk section is our kitchen...and we all know by now how defensive we, Serious Eaters, can get about our kitchens! Perhaps the "sponsored topic" introduction would have gone more smoothly had it been presented as a new category in Talk, in addition to Cooking & Baking, etc. All of a sudden, it felt as if there was a spy in our midst, and it's not a pleasant feeling. So yes, it is different from other ads elsewhere on the site...sorry, Ed, Adam, Alaina, but that's the drawback to making us feel so welcome round here, we forget we're your guests and treat this place as our home:-).
That said, when I saw it was a "sponsored topic", I just skipped it, after a quick mental shrug.
brooke29 at 4:12PM on 05/07/09
@brooke, the "home" comparison I'd make is that it's kind of like the newspaper coming with packages of cereal bundled in the plastic wrap that the paper is delivered in. Instead of being a flat ad in the paper that I'm used to, it's a package that I can choose to throw away immediately, open and eat, or share with whoever happens to be in the kitchen at the time. It's certainly different in form than the ads in the paper or on TV, but it's still the advertiser paying the media to deliver content. In that way, the talk ads are no different than the rest of the ads, except it's different placement. And really, the talk ads are a lot like the cookbook giveaways in that they're relying on reader interaction rather than just sitting in the banner.
Or maybe it's like a guest who brings up their business during a social occasion. Sometimes that's fine and sometimes it's seriously annoying. If someone's business is interesting to talk about, I'm fine with that. I might even do business with them in the future. But if they start off by asking me what my credit rating is or what I'm paying for life insurance, it's time to fake a seizure.
dbcurrie at 4:34PM on 05/07/09
Im cutting and pasting my response to this thread here from the posting "From Our Sponsor" thread because I didnt see this one. Whatev.
Well hey, any and all that are so mortally offended by this horrible Sun Chips post, which is CLEARLY marked as "From Our Sponsor:" (meaning, gee, you dont have to read it) wouldn't have any issue donating cold, hard cash to Serious Eats so that they can forego the big, bad sponsor....RIGHT???
I mean, Im sure the SE Team can wrangle up a paypal account and you can put forth your hard earned dollars toward the page we get so much joy from....RIGHT???
Gimme a break...your telling me you people cant honestly find something ELSE to bitch about than this? Lexapro. Prozac. Wellbutrin. Rumor has it they all work wonders.
ChelleyD01 at 5:03PM on 05/07/09
I'm not saying it is the end of the world. But unlike banner advertisements, despite the label 'from our sponsor' it does look far more like a regular 'talk' post than other advertisements. Like I said, I will simply not click those posts or respond to them, and truthfully 'stealth' advertisements make me less apt to buy a product, no matter how green or crunchy they may be.
I'm not bitching about it, I just wanted to air my views. I'm not staging a hissy and running away if 'things don't go my way,' I just wanted to discuss it in a mature fashion, that all. I have no beef (or bacon) with adverts, I think they should just be clearly displayed--at very least in a different font that is more obvious before pointing and clicking.
HeartofGlass at 6:10PM on 05/07/09
I have absolutely no problem with advertising in the Talk section as long as it's clearly marked. I mean, come on, they're being honest about it. It's far more ethical, to my mind, than those Very First Post people who go on and on about the best ever Diner in Pittsburgh that the world has ever seen.
I have a rule. If you try and sneakily shill me, not only will I not buy your product, but I will actually write to whatever company you're representing and tell them exactly why that is. If you're upfront and honest about it, I have the choice. Do I contribute or do I not?
Personally, I'd rather just pay a yearly subscription rate to be an advertiser free guest on this site in the same way I shell out to NPR for This American Life, but considering the amount of work and production and cost that goes into it, I doubt the people willing to do so could pay for the upkeep. This is too broad of a site for that. They need the advertisers.
chisai at 9:03PM on 05/07/09
I must admit I commented before going to the link provided ^ above. I thought the content of the topic was kind of cheesy, like Sun Chips is jumping on the SaveThe Planet bandwagon v. being legitimately concerned.
To be honest, the topic reminded me of all those lame 9/11 references built into TV shows shortly after the terrorist attacks. TV shows tried to wedge 9/11 into every possibly plotline, whether or not it was appropos.
Sun Chips are salty snacks not health food, though they try to paint them that way. Don't get me wrong, I'd probably opt for a Sun Chip over a potato chip because I think they taste better. I'm not deluding myself into thinking it's health food. I would have preferred Sun Chips sponsor a Talk topic about how we feel about Sun Chips v. a completely unrelated-to-the-product topic, no matter how noble.
therealchiffonade at 6:14AM on 05/08/09
I still believe that it's an intrusion. But, I'm the kind of person that tries to avoid (to the extent that I reasonably can) being bombarded by advertising, so perhaps I'm oversensitive to their attempt to break the fourth wall by inserting themselves into the Talk section. I fast forward past ads on tv (we built a homebrew DVR) and employ software to ban pop-ups and other annoying attempts by advertisers to get my attention while surfing. This will be just one more thing to learn to filter out, I guess.
Amandarama at 7:27AM on 05/08/09