Rice flour for Fish-n-Chips: What's the deal?

I just finished watching Bobby Flay's FIsh-n-Chip Throwdown, and he used rice flour in his batter.

I recently tried using rice flour with seltzer water, salt & pepper for my batter, and I swear it came out as hard as cement! Almost a tooth-breaker! Luckily, I made a test piece and finished the rest with my standard unbleached AP flour, but I'm wondering what in the heck I did wrong, or if there is some trick I am unaware of. I really wanted to use it because of the crispness I've heard about, but I did not intend to create anything that hard!

Does anyone use rice flour batter successfully?

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