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Help! KitchenAid standing mixer down!

I have a KA standing mixer that has recently gone crazy on me. By this I mean there are now two speeds, stir and SUPER FAST (even though there is supposed to be a gradual progression of speeds). I called the KA customer service, and could not get a preliminary idea of what the total price would be. $33 for shipping, then $25 for the diagnosis if I decide I don't want the KA factory to do the work for me, that's all I could get from the rep.
Has anyone else had this issue and can shed some advice in regards to it? I'd really like to find the cheapest way, but I'm prepared to bite the bullet and pay whatever to get it fixed... =(

3 Comments:

Perhaps you have a "fix it" shop around your town that could fix it?? We have a place in town that can fix anything - and we live by that shop!

I agree with Lilartist, get out the phone book and find someone local, that shouldn't be a big problem.

Just use it superfast, we all need more time in the day, maybe this is a godsend.

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