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Grocery Shopping?

Is it me or does anyone else choose the checkout by the person at the cash and the bagger — or does it mean I am at the store too often and know them all and their weaknesses and strengths?

56 Comments:

I think if you go often enough and around the same time, you do get to know who the different people are. I don't really choose lanes this way, though, unless the lines are the same length. Often, I just try to go to the shortest line.

I'm with Adam here. I do know almost everyone at the local Kroger, especially the morning crew since my daughter and I do shopping time at 6 a.m. on Saturdays she's with me. Why 6 a.m.? That's when the in-house Starbucks open, and they make good hot cocoa. ;-)

I prefer self-checkout. When it's not an option, I'll pick a shorter queue, I guess. I also usually bag my groceries myself anyway.

At one of the supermarkets I frequent, I actually am familiar with cashiers (it's the one without the self-checkout option:-)), but not to the point where I prefer one to another really.

While I often do choose by the line length, I also do go by my familiarity with the cashiers. If I'm in a hurry I go for the ones I know aren't as slow. I usually go to Wegmans, which usually has the cashiers bag as they go, unless it's a busy time of day. In that case they have other baggers to help out. I find that if I can bag myself, I'd rather do that. It frees up the cashier to rocket out the order and I get to put what I want in my bags, making it easier to put away when I get home. When I put things on the conveyer belt, I do group items in the way I would like them bagged, but it doesn't always mean they will end up that way when they are actually bagged.

i hate self-checkout...it made me realize that either checking out is harder than it looks or those self-scan machines suck. i always get these messages that item wasn't placed in the bag, etc. anyways, i just pick a line based on how long it is and how much stuff the people in line have.

I shoot for the line that looks like it will be the shortest, but usually I'm in the 15-or-less lane, anyway. If I'm headed for a different line, there are a couple of checkers that I tend to avoid, but not so much that I'd go to a seriously long line to avoid them.

At my local grocery store there was a checker whom I got to know pretty well, who was very friendly and nice to me and my boy, and got people through the lines faster than anyone else. He even gave my son his old name tag (they share the same name) so he could wear it whenever we came to the store. We always went to his line, especially once my son was old enough to whine about it ("I want to go to Jared's line!"). He moved on to bigger and better things though.

There are a couple people I avoid. One lady who's always in a bad mood, and one guy who really tries to be nice but talks so fast I'm always asking him to repeat himself.

I live in a small town.

I choose the check out line with the cute check out boys of course! ha ha!

I actually go out of my way to avoid one checkout person...the rude one who holds the things I buy up and says "EWWW...what do you do with this?". She obviously didn't get a copy of the "checkout person etiquette" pamphlet they hand out at new hire orientation.

I don't choose a line by line size, speed or people. I don't self checkout because I put all the junk in there and damn it someone is going to bag it up for me. I am never in a hurry so I have all day to stand in line. I actually like looking at the gossip rag mags in the line. If any damn body touches any of my things in my cart or the conveyor belt they are going down. I do not tolerate touchers, stare all you like, point if you must but if your fingers go near my shit your going down.

I really try to avoid the self-check most of the time. It's another way to eliminate workers' jobs. I do occasionally find there are checkers I avoid, mostly because they're long-winded and want to chat with Mr. Meatloaf about topics they're both interested in. But generally, it's shortest line factored with emptiest carts.

The grocery I tend to go to most often (becuase it's close) recently went all self-checkout, except for two lanes. It's nice to not have to wait in line, but the robot doesn't like the fact that I bring a backpack to load stuff in and it's always telling me to "please wait for the attendant" to fix some dumb problem.

My supermarket started a new thing where you walk around with a hand-held scanner and you scan and bag as you shop. At the end your order gets transferred to a register, you pay and you're out. It adds an interesting computer-game feel to the whole experience and takes the check out person out of the loop.

I'll also agree with nithya ... When self-check machines become as reliable as an ATM, please let me know. They're simply too frustrating. And besides, if no one's checking my groceries for me and I'm doing it myself, why am I not gtting some kind of discount? They save money, but I don't? Nah, somebody's gotta work for me, that's all there is to it. I'm paying for it anyway.

I tend to bounce from one market to the other so I don't know or have a favorite checker. I also hate the self check. First it takes me too long, and it is always asking for an attendant. Second it is taking away the jobs of people who work there. Third if I have to check my own groceries and pack them then they should have real big discounts for the self checking stations.

I use self checkouts, the u scan or what I affectionately call, "Ann Page" at my local A&P/Super Fresh.

I can save real time and I bag items the way I want them, deli with meat items, frozen and other perishables together, cans and detergents separate, etc.

I can get myself out of the store quicker if I use Ann Page, and she never has a bad day.

AMEN Luna! If i have to check it out and bag it myself I want a discount!

@ Luna: You sound like my husband! He claims that there used to be people who would pump your gas for you, so every time we go to the gas station, he says he wants a discount for pumping his own! I've never known any other way, so no problem for me!

I definitely stay away from the mean checkers (sighing, grumbling, etc.), and the preachy ones (we have one who tries to convert each customer in the time it takes to go through her line). I'm on the verge of telling her to shove it; this is an upscale store, and I don't need a theology opinion from a person whose entire skill consists of scanning boxes of Mint Milanos!

@Jerzee: You scare me some days! If I ever had to go to the mall at Christmas, I'd want you running interference for me though!

There are one or two I avoid for being too chatty; there are definitely baggers I avoid, but I can usually tell them nicely to "go away, please"; I don't mind waiting in line most days; the only time I really pick and choose is when I have alcohol: I try to choose a checker who does not have to call someone to scan it. I hate holding up the people behind me for that. Same with cigarettes (I know, I am trying to quit): I never go to the 15 or less line if I want them....it slows down the people behind me while they go to fetch them.

If I have a really small amount of items that will fit in one bag, or if I'm on the phone (yeah, I know, bad form, but at least I'm not so bad that I use the human checkout people while on the phone), it's self-check. Otherwise, it's shortest line + people in line with emptiest carts.

I do make bad choices sometimes though. One time, I was in line and the checkout lady kept rubbing her eyes, and then confessed to the lady in front of me that she had pink eye. Ew. Of course, there was a huge line behind me at this point so there was no escape. And yesterday, the guy in front of me decided to buy cigs, and the checkout lady had to go back a couple times because she kept picking up the wrong ones.

if i have coupons, i know who to go to and who to stay away from. some cashiers act like the money i save via coupons is coming out of their pockets and give me a hard time.

Self check-out. I check faster, and I seem to be faster and have more common sense bagging groceries than most of the ppl who do this for a living. Thanks for bagging the raw beef, pork, lettuce, sour cream, and 1/2 gallon of milk in one bag.

If I HAVE to stand in a cashier line, I try to stand in line behind men. I actually don't care which cashier it is. Standing in line behind a good majority of women is asking for it -- I've found that many:
1) chit chat w/ the cashier or others in line, which leads to...
2) are unprepared w/ payment
3) are nosey
4) lack basic math skills ("What do you mean they are $1.25 each? It said on the tag 4/$5.00. I don't want it!")
5) still pay by check
6) always have 23424235234 coupons, of which half are expired and they look dumbfounded and argue when they aren't honored
7) decide after they see the total that they really didn't want the 3 lb of meat, jar of pickles, cake mix, and magazine that they leafed through.

Not sure why, but most men don't take as long to fish for coins as women do.

Because this process annoys me, my husband does 99% of the grocery shopping.

@Cass - finally, somebody else likes self-checkout! I'm slightly puzzled by all the self-checkout hatred - I'm significantly more efficient, and that's already a discount as far as I'm concerned. I rarely run into problems with the machines, and even if I do (once in a blue moon, really), I always get immediate assistance as there is an attendant monitoring self-checkout stations (sometimes through a computer, sometimes just standing by). Then again, I usually prefer doing things myself and frankly, suck at delegating. Not saying it's necessarily a good thing, but that's the way it is.

@thegoch--that is crazy, what a way to encourage impulse buying. I wonder--is there a way to change your mind about an item?

I usually try to avoid certain baggers--the ones who just can't understand the concept that I brought my own bags and I don't want plastic. The bags are washable and most stuff is already packaged once, no need to do it again. And if it's large and comes with a handle--who needs a bag? And when I don't remember my bags, please listen to me when I say "Fill the bags up". Nothing makes me crazier than finding one item in a plastic bag!
Really, I would prefer to pack it myself. At least that way I could make sure the heavy stuff was on the bottom and distributed between all the bags.

I use self-checkout from time to time but if you have a lot of stuff it doesn't allow you to repack etc.

I'm just cranky

I prefer the self checkout. It usually seems as though the long lines are coming from the regular checkout, so it reduces waiting time for me. The regular checkout also bugs when they are excessive with the bagging. I really don't care if my bread gets smushed in a full bag, but I don't like all that plastic. I do reuse my plastic bags, but they can still add up pretty quickly. I also like to bring in my own reusable bag, and using self checkout allows me to pack all my groceries in it. I guess my reasoning behind self checkout is multifactorial.

I weight my decision in this order, with the first consideration in the list given the most weight:

1) number of people in line
2) quick judgment of apparent speed of cashier and whether he/she is attempting to work while simultaneously chatting with another employee
3) the number of items currently on the belt and number of items in the carts of the next person(s) in line
4) lines in which I see people holding coupons (I hate coupons--slows the whole process down)
5) lines in which I see elderly people (they tend to move slowly in transferring items from their carts to the belt and in paying)
6) the number of men versus women in the line (I apologize for the generalization, but it has been my observation that for some reason women tend to pay with checks more often than men; checks slow the process down; paying with cash or a card moves things along faster for you and those behind you)
7) lines in which I see people who look like they might pay with foodstamps--and there are plenty in my neighborhood (again, this takes longer than paying with cash or card)

If I see a that one of a couple of cashiers are working, I'll pick their line. Why? They're very personable. If the store is very busy, though, I'll pick the shortest line.

Okay....I worked my way through college checking groceries at Safeway and my dad retired from the company---disclaimer out of the way. I really hate self checkout, I don't like that it takes jobs from people (maybe someone working their way thru college), plus if I have to put it away at home, I don't want to be bagging it at the store. The only time I use self checkout is when my 16 year old son is with me because he does it all....I just stand and wait to swipe the ATM.

I choose my lines by which checker is behind the register. Even if I am in a hurry, I wait for my favorite...why? Just because I like a friendly face.

Oh and my other thing....once I am in a line, I never get out....odds are that if I move my wait will triple.

I actually pick the line based on the checkouts without baggers. I prefer to bag my own groceries, especially on days I forget to bring my own bags with me. It seems like baggers these days put one item in it's own bag resulting in 18 bags. Drives me bonkers. Even when I have my own bags they tend to wrap meats in the plastic bags. I appreciate them trying to save me from e. coli but again this just adds to the bag problem.

Oh that's just waaay to complicated. I just go for the shortest line with someone who looks like they won't be writing a check.... Plus I love catching the computer mistakes, like when a thing's advertised at a lower price than it appears on the register. Oh yeah believe me it happens all the time especially at HEB.....keep yer eyes peeld.

As for self-checkout? Waaay trop de travail pour moi!

I know each and every one of them, and if there is a newbie, I relish the chance to see what theyve got! Just TRY and ask me how my day is and not even look at me, i dare ya!

I get in the line that looks like it will get me out the fastest. I hate self check out lines. I prefer human interaction. To decide the fastest way out, I factor in several things.

How many carts are in the line.
How many woman vs. men, as men tend to get less and get out faster.
How many elderly people are in line, and how much they have. Sometimes their just as fast as men

the only thing i can add to this discussion is to say that when i shop at the upper west side fairway, braving the checkout lines on the first floor is so anxiety provoking that i often just go upstairs and pay there.

I stand in the line of female checkers! Tend to be more gentle with my groceries. Also if I can find a line with a female checker and a female bagger that's even better. Not sure why I'm biased but its' just my observation.

i like bagging my own groceries, so if the lines are the same i choose the one without a bagger. im very organized with setting them on the line and know exactly what bags with what in which geometric formation.

There's one checker I'll avoid--she's known in the 'hood as a nutcase.
She worked for my wife at one point and got herself fired for being rude to the customers--she won't acknowledge that she recognizes us at all, which, I suppose is a good thing.
Otherwise I >do The baggers all seem to be handicapped, mentally and/or physically. It's good of the co. to give them the work.

i know my mom avoids a certain cashier at the econofoods because she makes snarky little comments such as, when my mom was buying chocolate and cheetos, "must be that time of the month." she also comments on how expensive things are and how my parents must be wealthy to afford such things. i keept telling my mom to complain.
as for myself, i shop in the middle of the night and use the self check out, as i am reaaaaaally shy. i also used to work in grocery and i like things scanned in a certain order and bagged a certain way.

I just pick the shortest line and that's about it.

I usually shop at the same 2 stores so I'm pretty familiar with who's speedy and who's a slacker on the register. There is one cashier at our local Kroger who has been permanently assigned to U-Scan. She's so manic that she scared the crap out of everyone with the way she grabbed at the groceries coming down the conveyor. I never use U-Scan (hate it with a passion) so fortunately I don't have to deal with her. You can still hear her througout the store though-She's got a thing for telling people she'll 'be right with them, thanks for waiting' about a hundred times in a row at a pitch only dogs should be able to hear.

I usually shop at the same 2 stores so I'm pretty familiar with who's speedy and who's a slacker on the register. There is one cashier at our local Kroger who has been permanently assigned to U-Scan. She's so manic that she scared the crap out of everyone with the way she grabbed at the groceries coming down the conveyor. I never use U-Scan (hate it with a passion) so fortunately I don't have to deal with her. You can still hear her througout the store though-She's got a thing for telling people she'll 'be right with them, thanks for waiting' about a hundred times in a row at a pitch only dogs should be able to hear.

I used to be a checker. It is hard work. Harder than it looks.
Definitely have fave lines and must-avoid lines.
As for gas, you should move to Oregon. All gas is pumped for you. State law.

Having worked as a cashier in my capricious youth, I try very hard to be nice to all cashiers. Some are just too crabby for my uber niceness to penetrate their carapace of crankiness.
My husband actively hates the self checkout. He calls them HAL. I think it is the fact that they talk that gives him the willies.

At the local store I frequent, I will not pick Susan's checkout because she is rude and annoying. Nor will I pick the arrogant young punk whose name I do not know that is just there for a paycheque and does not care how he packs the groceries. Sanela, my favorite cashier, now works at McDonald's.

Perhaps I frequent the grocery store too much?

I shop at Aldi almost exclusively, so by definition I bag (well, box) my own groceries. And the lines are always long there on Saturday, so I pick by shortest line.

I generally bring my grocery assistant (AKA my 17 yo son), so I don't have to do a lot anyway, but when I go by myself it's still easier than trying to get the bag persons to separate the stuff the way I like it. And yeah, big things with handles like gallons of milk -- why would someone EVER put that in a bag???

I like to bag my own groceries. I think I always have, but ever since studying in Germany (where everyone has to bag their own), I feel especially competent at self-bagging. Even if there's a bagger at the end of the checkout, I ask to bag my own. I have a system, and my own bags, and I just...am a little too compulsive, okay?
If there's no line to wait, I'll do self check-out, but often I find the people ahead of me in those lines are incompetent and take a million years. Safer to go with the shortest-wait line. I often wind up picking the "wrong" one. Alas.

I avoid the grocery store at all costs. Farmer's Market for me as often as possible. And yes, I do have my favorites there. I choose the lady who offeres me samples over the surly man who doesn't customers examining what they buy. Or the woman who will recycle my egg cartons over the one who won't.

When I do have to go to the grocery store, I avoid self-checkout (this is not the time to be elimination jobs. Besides - part of the price of the groceries goes toward paying people to help me shop. If you want me to use self-checkout, lower your prices. Otherwise, if I have to pay for employees, I'm sure as hell going to use them). I don't know any of the cashiers, so I choose using a "speed/fullness of basket/liklihood of people in front of me to write a check" formula.

My mom has favorite cashiers all over town. At Costco she always heads for one particular guy because he is the fastest and no matter how long the line she is convinced she'll be out faster with him at the register.

I don't understand why self-check aisles are built large enough to accommodate a shopping cart. I'll never understand the people who attempt to self-check a fully-loaded cart. If I can't carry everything I want to buy in a single basket, I won't use the self-check. And if you can't, get the hell out of my way.

Shortest line is usually how I roll. None of the cashiers are particularly chatty. That's good. I will use self-check out if it is an option. Frankly, I wish it was more widely available.

I go for the shortest line myself. I used to be a cashier, people told me they come and look for me because of my bagging skills and speed.

@ Cass: The items you listed are all refrigerated. Some people appreciate having them all together - and I know this first-hand from working at a Trader Joe's. The meat should be bagged in plastic before going in to prevent leaks, but I can't stand it when I have to dig through every bag to find what goes into my fridge when I get home. When I shop, I prefer self-checkout or lines w/out baggers as I can pack food more quickly, efficiently (space-wise) and correctly than the people working there.

At certain stores I definitely know whose line to get on and whose to avoid. I know this is going to sound stereotypically pro-NY but in FL the best checkers are garishly made up former NYers - From Brooklyn.

I know all the produce and meat people at my neighborhood Kroger's...as well as when to (and not to!) shop. I find that early in the morning when the school zones are packed I get the best service. I have also learned that Thursday is produce shipment day, and $4 salad from 12 hours before gets marked down to 75 cents. For a rabbit like me it makes a difference! And, I use the self-checkout whenever possible - some of the people at my store can be slow, and when I see them, I divert...

I'm also the shortest-line chooser.
I also avoid the creepy-casheir who gives me "the look" (shudder)

Self-checkout here, but if there isn't an option for it, I usually go for the shortest line and look to see how the checkers are doing with their patrons. I also try to shop when most people don't, but there are unavoidable times when I run out of something, have forgotten something, or my regular store doesn't have what I need and I have to run all over to find it.

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