I am thinking about putting a coffee shop in a developing western suburb. I have experience in the industry,all of my experience is in pastry, so I know how to supply a shop and I have ideas of what I would do in my ideal shop. I was co-owner in pastry shop not too long ago that had a lot of potential,and is still operating today,but I don't want to have the kind of shop that is just operating or just doing the day to day things that a coffee/ pastry shop does. I want to know more about what makes a great shop from the customer point of view. This is my first time posting something like this, but it seems as though this might be a good way to get a lot of positive feedback, both new ideas and criticism. If anyone has any advice or ideas to share it would be greatly appreciated.