I embarrass my husband with my restaurant ordering habits
I am a lettuce lover and always request tons of lettuce on food in sandwich or mexican restaurants. I am afraid I have gone too far,
making employees angry, making husband angry. How can I get over
my most recent embarrassing incident where I asked the clerk 3 times
to put extra lettuce on my sandwich at a Subway and the spouse got
really mad and said we couldn't go back because of what I had done.
I am feeling humiliated - never want to embarrass him.
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39 Comments:
I dunno.... Bring your own lettuce in a baggie?
Brownie at 6:05PM on 07/13/08
So limit yourself to asking once. If you don't get a lot of lettuce, it's not the end of the world, and obviously you prefer domestic peace to a little more lettuce, or you wouldn't be asking us, right?
lemons at 6:10PM on 07/13/08
What Brownie said.
moibec at 6:25PM on 07/13/08
Subway is horrid! Stay away! You can make better sandwiches than Subway on your own with all the lettuce you like!
I've dined out and 'embarrassed people' because I order a vegetarian plate. As long as you're polite, though, you're the customer, and you have nothing to be ashamed of!
HeartofGlass at 6:44PM on 07/13/08
Tell them you'd be happy to pay extra for the lettuce...how can they refuse you (or even bother to charge you, at that point)?
bessfour at 6:46PM on 07/13/08
Try quantifying how much lettuce you would like. For example, to me a 'ton' of leaf lettuce would be over an inch of stacked leaves, for you a 'ton' may be three to four inches. Same with shredded lettuce like they use at Subway. Try saying you would like 'five or six handfuls' instead of something more vague like 'a lot.'
Personnally, I don't think Subway is 'horrid.' I like Subway.
Michigander at 7:33PM on 07/13/08
I have a lot of dietary restrictions due to illness, and finding things on menus that I can eat is very difficult if not impossible. So, I just ask politely, I always smile, and I tip well. I've had to send things back a few times because the chef couldn't understand why anyone would want to eat that way and just prepared the food the way it was on the menu. Its not worth getting embarrassed over - you're paying someone to make your food, so you might as well get what you want!
Golden at 7:34PM on 07/13/08
New husband. stat.
Seriously, he's in the wrong here.
annien at 7:53PM on 07/13/08
remember that scene in when harry met sally, and he's telling her, i do love you, i even love that it takes you fifteen minutes to order a sandwich.
in other words, he was telling her, i love you, quirks and all.
i'm currently single but am holding out for someone who will embrace even the less than adorable parts of me.
cybercita at 7:58PM on 07/13/08
Dear lettuceat: Hi! Just tell your husband that you have the right to ask for what you want and ...that right increases because you are paying for that. Whenever I go to restaurants, I ask for extra sauces, extra black olives, more napkins, more of everything ...because many times the food service employees just don't know how to make us HAPPY and I have to remind them. I'm getting all ANGRY to know that the Subway guy is mad at you for requesting more lettuce ...HOW DARE HE??? Next time ...please just don't look at his face and if he continues with the bad attitude ...just call the manager and ask for what you want ...with GREAT DIGNITY ...GIRL! And CONCERNING your husband ...just tell him ...that if he's NOT going to be of any HELP ...to just SHUT UP! After all, you are the DIVA ...you are the QUEEN!!
cocobypr at 8:21PM on 07/13/08
Why the heck would anyone complain that you're requesting more lettuce? That's probably the cheapest ingredient you could ask for, besides salt.
My advice is to ignore the people who belittle your requests. I do think your husband should be a little more understanding, but we tend to be more self-conscious about our friends and family's habits because we're used to seeing them over and over--we forget that waiters and fast food workers will probably only experience our quirks once, then forget about them and us. It's human nature to be very embarrassed about something inconsequential that other people actually don't care that much about. Tell your husband to try to be more understanding. I'm sure if he stops rolling his eyes and heckling you for your requests, the fast food workers will stop being prompted by his behavior to do the same.
stumbler02 at 8:29PM on 07/13/08
First, don't beat yourself up for asking for more lettuce. It bulks up your sandwich and fills you up.
Second, Subway is, in no way, to be considered "a restaurant." Never. Ever.
Third, as long as you are polite and make your request clear, there is no reason a waitperson would wail on you for asking for more lettuce. With money tighter than ever, your restaurant experience should reward you (think of it as a short "vacation" from cooking) and will help to keep that restaurant in business during difficult times ("You want extra lettuce? SURE!")
Fourth - and take this from the source (married more times than I care to admit...) your husband needs to get off the lettuce criticism. I'll admit I'm short on patience for this kind of thing. If this is the only niggling habit you have that he complains about, he should thank his lucky stars. ("You heard my wife...get her some LETTUCE!!!")
chiff0nade at 8:47PM on 07/13/08
I lucked out in the husband department. I'm extremely picky with my food and have been brought to tears by an extremely mean waiter. The hubby and I were engaged at this point, and we went to a Mexican place for my birthday. I requested a cheese quesadilla with nothing else but a side of sour cream (I'm vegetarian). Not too hard, right? Wrong. The first time it had all the chicken and veggies in it. The second time it had chicken and lettuce, and the third time it had chicken only. I was getting more and more angry and started to cry. I only cry when I'm extremely angry, and he pushed me to it. The waiter then proceded to ask my husband what the heck was wrong with me and how he could stand being with somebody who was so picky, and that I should grow a pair and stop crying. Well, that was enough. We got the manager over and explained what I wanted, what happened to the food each time and what the waiter said. We got our entire meal comped. My husband knows that I'm very picky with my food, and he still loves me. He may make fun of me in a joking manner, but he's never serious. I wouldn't be married to someone belittled my food preferences, but that's just me. He obviously has some good qualties or you wouldn't be with him. Just talk to him about it, and don't be afraid to tell the food workers that you want more lettuce. After all, you are paying for the food.
Schnauzer_Mama at 8:55PM on 07/13/08
Actually, lettuce is not the cheapest ingredient for a restaurant! Lettuce is labor-intensive to prepare, there is a high percentage of waste associated with it compared to other produce (very perishable), the price fluctuates tremendously, it takes up a lot of storage space, just to name a few! Lettuce has a lot of carry over costs.
However, I am sure the person putting your sandwich together at Subway doesn't not know this. I still think just letting the server/preparer know right off the bat in measurable terms how much lettuce you would like is still the best way to go.
Michigander at 9:04PM on 07/13/08
Yeah. And rethink the husband.
annien at 9:13PM on 07/13/08
Perhaps asking for "double lettuce" or "triple lettuce" could reduce the number of times you have to ask, but you'll be more likely to get more lettuce. My husband had to get used to my ordering quirks. It's always "no mayo, no tomato" on the burger. There are distinct advantages to this "especially when forced to eat at ***shudder*** a fast food place that uses heat lamps. You may have to wait a minute, but you always get a fresh sandwich. Anyway, food service employees are used to special requests. Most don't resent requests--it's just part of the job.
beth1 at 9:50PM on 07/13/08
As a fellow extra lettuce orderer and husband embarrasser, I can sympathize with your "troubles." I say don't back off, you have every right to have your sandwich the way you want it. Maybe if you ordered extra onions, your husband would change his thoughts....
lattelatte at 11:48PM on 07/13/08
The waiter then proceded to ask my husband what the heck was wrong with me and how he could stand being with somebody who was so picky, and that I should grow a pair and stop crying.
Holy cow! I'm pretty patient because I understand the food business but I likely would have launched myself out of my chair at his throat over a remark like that. Just what your husband needed... Justification of your (perceived) "quirkiness" by an employee who obviously should be doing work where he doesn't deal with the public. How is it your fault that hiskitchen botched your order so many times? Were you supposed to just sit there and eat what was brought even though it was pretty far from your original order? Last I knew, restaurants were not a grade school cafeteria.
If the lettuce served at a given restaurant is expensive and the restaurant has bare bones pricing, a waitperson could advise you of an up-charge. (Especially true now that ingredients have escalated so much in price.) As long as you can afford it and leave the establishment happy, there should be no drama associated with your request.
Your husband has you convinced that this request is outlandish and it's not. As for the example of the thrice-screwed-up quesadilla, there is absolutely no justifying that waitperson's attitude OR remarks. Remember this (and you might share this tidbit with your husband): You are paying for the food. This gives you an inalienable right to request it as you like it.
@annien - thanks for putting that so succinctly. Her husband should do his utmost to see that she's happy, not berate her for asking a restaurant to prepare her food as she likes it.
therealchiffonade at 4:48AM on 07/14/08
remind your husband that there is nothing to be embarresed about, most people dont think twice about another person 2 mins after they have left. The person at the subway has a life too and I really doubt you, your husband, or your order were that memorable. They were probably mildly amused at the moment and then promptly forgot it, and as others have said, its your food, paid for by your money, get it the way you want it. And it hubby is that self concious he may need a reality check, a person that tells you, you embarress me regularly obviously has some personal issues, and I dont mean you and your sandwich order. just remember his problem is his monkey NOT yours!
huneybumper at 7:43AM on 07/14/08
Michigander said -- Personally, I don't think Subway is 'horrid.'
---------------------------------------
I don't either.
They're not great, but I certainly wouldn't call them "horrid".
Of course, it depends what you're comparing them to.
As for making better sandwiches at home... that has nothing to do with what lettuceat asked us, and it's also an issue certain folks never seem to understand. Some people don't want to make their own food. They enjoy the convenience of grabbing a quick bite while they're out running around. Furthermore, people who enjoy fast food are not all fat and lazy. On the contrary, some are simply too busy with other things in their lives.
Subway serves decent sandwiches at a decent price, and they offer many options that are healthier than burgers and fries. No, it's not the best meats or cheeses, but that doesn't make it dog-food.
Frankly, I'm starting to grow weary of hearing folks put down food just because it's not homemade or doesn't come from a fancy restaurant.
FastFoodCritic at 7:53AM on 07/14/08
I didn't think Subway was "horrid" either - until I tried Quiznos. I don't generally frequent either place but if given the choice, it's Quiznos hands down. At Quiznos, the resulting sandwich seems less "manufactured" than at Subway.
@FFC - I've been known to wolf down street eats when I'm on the go but it's rarely from any of the FF restaurants most associated with quick eating. A gyro or souvlaki, a sub, a kebab - these are all "fast food" and they beat the pants off McSodium or Burger Pawn. I don't always have time to either a) make a great meal at home or b) stop what I'm doing long enough to have a sit down restaurant meal. I've scarfed supermarket sushi (as long as it's a reputable supermarket) in the interest of saving time.
Fast food doesn't have to be bad food - but so much of the publicized drive-thru stuff is just awful.
therealchiffonade at 8:20AM on 07/14/08
^ Exactly, I would rather go to a regular deli, or get a "fast food" nosh as described above than to eat cheap, overpriced, sodium and nitrate-pumped up cold cuts and cheese on Styrofoam 'bread' with yellow mustard and chopped iceberg, tomato popcorn balls sliced up.
This is not snobbery against prepared food as such, but it just boggles my mind how you can make a better sandwich at home or even get a better sandwich from a supermarket and people still go to Subway.
HeartofGlass at 9:29AM on 07/14/08
I guess I'm just lucky my husband backs me up with my food quirks, and stares anyone down when they look at me funny. Despite eating any ingredient served, he supports my VERY LONG list of food dislikes, e.g., onions, garlic, cilantro, salt, butter, wasabi, most pork products, beef cooked past medium rare, cheese, slathered sauce or gravy on my food, the list goes on...and we go out to eat at least 10 times a week, so he deals with it at least 10 times a week.
This is probably the most blatant reaction I've ever given. I asked the waitress if a certain pasta dish had onions and cilantro, she said yes. I asked her if it would be possible to have it w/o. She said they're put in separately. With that being said, I said I wanted the dish w/o onions and cilantro. She repeated the order back. Fine.
At most restaurants we go to, the person delivering the food is not the waiter/waitress. This time, it was one and the same. After waiting over 1 hour for our food in a fairly empty restaurant, I was livid when I received my dish full of onions and cilantro that I flicked them onto another plate. My husband was upset because we had to wait an hour for our food and he had to be at work in 2-3 hours.
After a while, the onions and cilantro missed the plate and landed on the table along with sauce splatter, but other than that, I didn't touch the dish. The waitress whipped by several times and didn't say a thing. Leaving my husband drinkless. He probably assumed each time she made a pass, that she'd bring a filled glass.
A manager walked by and asked if something was wrong with the dish. I told him the conversation that had transpired between me and the waitress, down to serving my dish without thinking when there were piles of onions and cilantro. My husband added that most people are intelligent enough to remember what was ordered and send the dish back themselves to have it remade, and actually refresh empty drink glasses.
The manager removed my plate and said he'd be back with my dish. My husband asked if it would take another hour because we had to leave soon. The manager said it would take 5 minutes, and 5 minutes later my dish arrived exactly the way I ordered it. We never saw the waitress again that evening. The manager refreshed our drinks and waited on us the remainder of the meal.
I am surprised my husband is so understanding, considering he eats ANY ingredient. Does your husband eat everything? Does he ever make any sort of special request anywhere - requesting a certain doneness, adding an ingredient, substituting an ingredient? If he does, he'd be rather hypocritical to look down on you for wanting food the way you like it. Especially if you're willing to pay.
Cassaendra at 9:40AM on 07/14/08
My husband and I are both particular about our food. We always ask to make sure substitutions can be made. I always tell our server that I can NOT have any bell peppers in my food or as a garnish. If my food is not delivered as ordered, back it goes. With the high cost of eating out, it is a waste not to get a quality meal.
My husband cringes when I order steak out. But if it isn't right, he supports me 10000% if I complain. I couldn't imagine a husband not supporting the love of his life regardless of any ordering "quirks"! And, I agree with Cassaendra's closing statement.
izatryt at 10:13AM on 07/14/08
Well said, Cassaendra.
HeartofGlass at 10:28AM on 07/14/08
I am so sorry that your husband struggles with your love of lettuce. It is his responsiblity to be sure you are happy, taken are of and that all your needs are met. He does not need to be concerned with how your lettuce loving effects those who wait on you. I stuggle with something similar with my boyfriend. If we pull up to order at a drive thru and I do not instantly know what I want, he is outraged to ask the person for a second to look at the menu. I try to remind him that it is me he should be more interested in keeping happy than the employee. Maybe your husband needs to deal with his own issues that are causing him to be so upset by some thing as innocent as lettuce...
Leo1881 at 10:53AM on 07/14/08
@Cassaendra - Give your DH a hug for me. And well done on dealing with the manager. Apparently some members of the staff of that place had it on the ball!
therealchiffonade at 12:23PM on 07/14/08
do not stop ordering what you want and most definitely are paying for... just find a way to ask for it that would be more accomodating to the sandwich makers...
I am a Subway frequenter and I always ask the guys to change their gloves, to cut my bread from a new bun, to use just cleaned knives and to use cheese from the middle of the cheese pile, not the top... i've learned to support and frequent those Subways with employees who are accomodating and even if they think I am a bit weird for them, that indeed I am a nice and amusing weirdie...
MadelynRodriguez at 4:12PM on 07/14/08
^wow--that does seem a bit excessive, Madelyn, if that isn't Subway's policy--if you're that concerned about freshness, why don't you make your own?
HeartofGlass at 8:27AM on 07/15/08
Cassaendra, I agree with the principle of what you said, that you should at least be willing to support each other in that regard and be on the same side. However, my husband would be frustrated and even infuriated with me if I didn't at least have enough conviction to promptly tell anyone--waiter or whomever--that what I received was not up to par and give them a chance to correct their error before flicking food around the table and restaurant.
And rightly so. I wouldn't put up with a three-year old flicking food around.
That's not to say you shouldn't be able to get your food how you want it (within reason; at a certain point you should just order something else, go somewhere else, or start cooking at home more often). But generally, if you're going to be a high-maintenance special-ordering customer, you should be willing to extend some of the same patience, accommodation, and clarity to the staff that you are demanding from them.
renzata at 10:02AM on 07/15/08
MadelynRodriguez said -- I am a Subway frequenter and I always ask the guys to change their gloves, to cut my bread from a new bun, to use just cleaned knives and to use cheese from the middle of the cheese pile, not the top...
--------------------
Wow.
As a person who's familiar with Obsessive Compulsive Disorder, I understand that behavior and way of thinking, but what you are requesting is simply asking too much.
I hope you give the underpaid overworked employees a BIG tip for following your strict orders. Otherwise, you are being unfair and totally unrealistic.
FastFoodCritic at 10:19AM on 07/15/08
Renzata -- I am positive I was succinct about my request and that she didn't fail to understand "no onions and no cilantro."
The situation could have been rectified nicely if she was around. She dropped our dishes at our table and walked off w/o a word - never once came around to ask how the dinner was.
She whipped by several times, but so quickly my husband didn't have a chance to flag her down. He was REALLY thirsty...having been served his single glass of soda over an hour ago. I suppose my husband could have gotten her attention by standing up, waving his hands, and yelling out to her.
I honestly wished I could have smashed her face down in the platter and asked her how yummy the onions and cilantro are...
Cassaendra at 11:35AM on 07/15/08
I'm not saying that the waitress didn't mess up, and indeed sounds quite like a bad waitress. I just struggle to imagine a scenario where there was no opportunity to catch the waitress's attention for a problem as immediately apparent as heaps of onion and cilantro on a dish, especially in a relatively empty restaurant. Unless she had flung the dishes to the table from across the room and ran away.
I've been in restaurants where the waitstaff seems to have purposefully put their blinders on and know how terribly frustrating it can be. But yes, I think it's a lot more effective and civil to stand up, if need be, to catch someone's attention--or even to walk over to someone--then to start flicking food around. It's possible to be assertive without being an ass. My violent fantasies have only extended to other customers, never to the waitstaff.
For the OP, I agree with those who said that it's important to be specific (give quantities, as opposed to "more" or "extra"), and I'm a bit baffled as to the strength of your husband's reaction. Especially at a place like Subway, which is so focused on the customizable sandwich idea: every ingredients is added on your approval and right before your eyes. Double lettuce should be a no-brainer and a non-issue for the "sandwich artists."
My sympathy starts to go down for extremely demanding customers at restaurants. I don't think there's an obligation on restaurants to meet every whim of every customer. But that's a different topic, since I haven't seen any of that here (I'm talking chronic substituters, rather than "no this" or "x on the side" requesters).
renzata at 12:55PM on 07/15/08
@Cassaendra -- There are options other than sitting mutely at a table dying of thirst for an hour, and standing up and yelling and waving. Getting up and politely approaching any other available employee comes to mind. Depending on the place, that could be a different waitperson, a hostess, manager, bartender... and if everyone was off hiding in the basement bomb shelter, I would have headed off to the kitchen and poked my head in there to see if anyone was still alive in there. Not to raise a ruckus, but to ask for a server to come to the table or to ask for the manager, depending on what the issue was.
This can be done in a way that's quiet and unobtrusive as far as other diners are concerned. No one knows if the quiet conversation you're having with an employee is because of a complaint, a compliment, or if you're just old school buddies.
I've been in restaurants where suddenly the servers seem to evaporate, but usually there's someone else around.
@lettuceat -- As far as the request for extra lettuce, it may very well be in the way you're asking. For example, DH dislikes frosted beer mugs. He is also unfailingly polite, to the point of sometimes being too polite. So instead of saying, "I want a non-frosted glass," he will say, "The glass doesn't have to be frosted." The first statement is pretty clear. The second implies that the server doesn't have to work extra hard to get a frosted glass for him.
Or, it could be a matter of cost, where the extra lettuce falls into the management's range of requiring an extra charge and the sandwich-maker thinks that no one would willingly pay extra for lettuce. We ran into this sort of scenario at a pizza place where we asked for mushrooms, extra mushrooms, and more mushrooms on top of that. Basically, we wanted three toppings, but they were all mushrooms. When the pizza arrived it had the same amount of shrooms as the pizza that belonged to the couple dining with us. When we pointed this out to the waiter, he said, "If we put any more mushrooms on, you would have had to have paid extra." So we've learned that if we want to double up on an ingredients, saying we want extra isn't enough. We have to clarify that we want double or triple the toppings, and that we will willingly pay for two or three toppings-worth of the same item.
So maybe it's all in how you phrase the request. Maybe the key is to ask the sandwich maker: "If I wanted twice that amount of lettuce that you're putting on right now, and then that amount more on top of it, what's the best way to ask for it because when I say 'extra' I only get a little bit more?"
dbcurrie at 5:50PM on 07/15/08
Unfortunately, no one was around. When we got our food and the minutes after, before I started to pick out the onions and cilantro, there was no staff visible; not even a busboy, since the diners who had finished had already been cleared and the others were still eating. The only way to draw attention was to trip our waitress who was speeding by or to yell out.
She actually did "throw" our plates on the table -- just not from across the room. The food slid a little and she walked off. I guess you get what you pay for. ~$100 meal doesn't really get you much at some restaurants in Cleveland (my entree was comped).
I wouldn't dare poke my head into a restaurant kitchen, or even at someone's house. I can imagine the disruption of standing at the "wrong" door when someone's coming out with food...even though it would get a surprise and a laugh out of me.
When my husband has a complaint, he doesn't even have to raise his voice and people tend to take a step back. He does look rather intimidating I guess. I see him every day so I don't think anything of it. He reminded me, when I mentioned this to him last night, that he was offered a $50 gift certificate to dine there again by the manager, but turned it down saying he didn't want to "deal with the aggravation of dining there ever again."
In the end, we and the other diners who may have had the same experience got the last laugh. They were no longer there less than a year later.
As for pizza joints not giving/charging you extra when you order mushrooms as 3 toppings or substituting mushrooms for something else, that is LAME. It's ridiculous that cashiers assume that you don't want to pay for extra toppings when you explicitly ask for it. What's the harm in asking if you're not sure?!
Cassaendra at 8:28AM on 07/16/08
It could be worse...you could be like me and ask for exorbitant amounts of onions and jalapenos :D
Your husband consider himself lucky that you're asking for lettuce
machellebelle at 9:57AM on 07/16/08
Lettuceat, if you are still monitoring this post, gotta ask, what is a 'lot' of lettuce to you?
Michigander at 11:54PM on 07/19/08
To Michigander from lettuceat - A lot of lettuce - about 2 cups. Is that too much?
lettuceat at 2:17PM on 07/27/08
Wow, that's a lot of lettuce for a Subway sandwich. :) My experience with Subway at our work cafeteria is that they use about 1-1/2 cups of lettuce for a foot long. Now you got me in the mood for a steak sandwich...guess that's what I'll have for lunch tomorrow (with a lot of cucumbers and a sprinkle of dill pickles).
With Mexican food, I can totally see 2-3 cups of lettuce on my plate. The restaurant I go to usually puts that much, since they serve my meal on 3 full plates. It's a ton of food for $6-7.
Cassaendra at 2:42PM on 07/27/08