Whole Foods - mandatory bags?

A food-shopping question...

We've heard of Whole Foods banning plastic and embracing recycled/paper bags. However, last night I was at the store and told the cashier that I didn't need a bag for my purchase (one easily portable item), I could just carry it. She insisted that I had to carry it out in a bag, that it was store policy. Anyone else have this experience? I've heard of it at retail stores like Best Buy (no good reason there either), but it was a little odd coming from a store that just got so much press for being environmentally friendly.

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