Here in the glorious Berkshires, a headline-grabbing lawsuit caught many by surprise. A group of servers have brought action against Canyon Ranch, the super-pricey holistic spa, claiming that management has been pocketing their gratuities. Canyon Ranch has long had great PR up here as a good, community-friendly neighbor. From what I understand, the servers' claims may well be justified.
Within a day or so the employees of the Cranwell Resort (neither as posh nor as large as Canyon Ranch, but they do a good business hosting conferences and weddings) following suit...so to speak.
Any thoughts?
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