'Inamo' on Serious Eats

Ordering at Your Table Via Your Table

Photographs from Phillie Casablanca on Flickr I’ve been a waitress on and off for the last eight years of my life. Waiting tables has taught me a lot, especially about how to deal with people. I learned very quickly how to read my tables and give them the kind of service they were looking for: super friendly and bubbly, quiet and removed, a bit mocking, or something in between. It's a difficult job, and that's why it's so hard for me to imagine a computer doing it. The Chicago Tribune reports on Inamo, a restaurant in central London which has replaced its wait staff with a computer system where diners "can order from an illustrated menu, pay their bill, summon... More

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