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Whole Foods CEO Criticizes Health Care, Some Shoppers Boycott

20090817-wholefoods.jpgEver since Whole Foods CEO John Mackey wrote a Wall Street Journal op-ed piece last week stating that national health care is not a right for all Americans, some liberal groups are threatening to boycott the grocery chain. The company issued an apology to customers, saying Mackey’s "intent was to express his personal opinions, not those of Whole Food Market."

39 Comments:

I went to one of those once, a lot of their goods were expensive.

His personal opinions were published because he is ceo of Whole Foods. Let the boycott continue.

A boycott is silly and does damned near nothing. I recall hearing how everyone has a right to free speech, but then maybe the Govt. should take that over too... Feel free to boycott, but remember down the line when it does nothing... I told you so.

I won't be shopping at Whole Foods any longer, I know that much!

This is an aside but what I find humorous about the whole thing is those who shop at Whole Foods that think its mission is anything different from that of any other business which is to make money. Everything else is just marketing. People seem to feel they are making some sort of political statement by shopping there. You're not.

I think the whole thing is ridiculous. He's the CEO of Whole Food's for christ's sake. He's not the Health and Human Services Secretary. Why should it matter what he thinks?

exactly cstone...and it doesn't.

I don't shop at Whole Paycheck anyway....too dang-gum expensive.

Not supporting this elitist snob of a CEO = priceless.

I'm a WFM lover.
After reading the article written by CEO John Mackey I decided that:

a) The guy is a complete hypocrite,

b) He's lacking direction and education and is perhaps swayed too much by his republican "role models" who cannot accept change OR loss of profits

c) Mr. Mackey doesn't understand his target audience, otherwise he would have kept his opinions to himself!

d) anyone who idolizes margaret thatcher gets analyzed in my books. I'm not a fan of any of her viewpoints; really.

On the latter-side:
I'm sure the High-Class US consumer who purchases whole foods for self-righteousness of their own good will still buy from WFM. The numbers might shift momentarily.

Anyone else notice that the entire article was centred on "money" and not sustainability (as intended) ahaha No offense meant in any way but: As a Canadian I LOVE OUR SOCIALIZED HEALTHCARE. Don't know if my opinion matters in regards to the existing structure to our Southern Neighbours.

That was my personal little human-rights political rant *smirk*

It matters what he says because these CEO's do have an impact on legislation in DC. Lobbyists descend on that place everyday and who do you think hires them? Mackey should have kept his thoughts to himself. He claimed to have learned from that Yahoo! fiasco saying how he should be more careful because he is a public figure. So what happened?

He acted stupidly and he got called out. Good! And while boycotting won't shut down the company or oust the CEO - it will save these people a ton of money and I think that's a big big plus.

What gives the government a "right" to price a doctor's time and expertise? Shouldn't the doctor have freedom also?

@amyatkendall - If you're referring to socialized health care as a theory / structure: the government doesn't decide this.
The people do.
(Not to be confused with a communist-structured HC system)

So people actually listen to a guy who leads a company that sells overpriced food in this economy?
Might as well ask Paris Hilton's opinion on the North Korea armament issues....

Some of us agree completely with his op-ed and shop at Whole Foods. As a matter of fact I am personally spending more at my location and letting the local management know why. I have no misplaced sense of elitism, I just appreciate the selection of higher quality ingredients and the ability to lessen the impact of industrialized foods on my family. Diversity of ideas sounds like a liberal thought until one of those ideas runs counter to the agenda. More power to you Mr. Mackey, myself and my friends appreciate your piece and will be supporting Whole Foods with our dollars.

You know when you watch the news about some distant country where people are passionately fighting AGAINST something that you consider a basic right, like free elections, or freedom of religion, or women's rights.

And you just want to give those people a shake and say "WTF is WRONG with you? Why don't you want this basic human right?"

That's what it feels like as a Canadian watching the US healthcare debate. I consider universal healthcare to be one of my rights as a citizen, and I can not for the life of me understand why Americans would demand less.

Seriously, is there a lot of mercury in the water down there?

@kev - hahaha my additional thoughts reflect your views of the debate as a Canadian as well. Very tiring indeed

I thought he had some good things to say. I don't really shop at Whole Foods that often, but I love it when I do. I generally agree with Mackey on the health care stuff, and generally agree with his mission in running WFM. But it's two different issues, two different parts of my brain. Let's not get overwhelmed with misplaced anger over misunderstandings of his use of the word "right".

As an AMERICAN watching the US healthcare debate it feels like "WTF is WRONG" with these people. But then again, it felt like WTF is wrong with all these people who voted for Bush. So, I"m not surprised. And I am boycotting Whole Foods because, personal opinions or not, Mackey is published because of his role as a CEO. And I don't want to support the store b/c I don't want to support him.

Isn't Mackey the dude who used to post on stock trading forums under a pseudonym, where he would bash the competition's stock while talking up his own?

Here's a Huffington Opinion Piece and I love how it's finished with:

    We are all interdependent. And therefore we must take care of each other and support policies that promote real interdependence. Especially those of us who go so far as to proclaim interdependence as a corporate mission statement.

Here's a Discussion piece with Mackey that clearly outlines his intentions as well.

Here's Johns Original Blog Post on his WFM blog location

And I've recently found on Digg This letter to the guy.

...all interesting points of opinion I guess.
@ kev: yes, thats the guy.

Mackey's points were mostly talking points pushed by Republicans and have been debunked. Tort reform does not lower health care costs and there are studies to prove it. And sure Americans should eat better, but they are not. We are getting fatter and fatter every year despite the gloom and doom news from our doctors and health organizations. incentives to get us to eat better should be in addition to not instead of health care reform.

If Mackey was interested in real reform - which he is not - then he should talk about dismantling insurance monopolies and agribusiness (if he's so concerned about what we eat).

Give me something new not the same old debunked garbage. He should be boycotted for being an idiot.

@kevster - As an American, that is exactly how I feel too.

Gotta love the hypocrate bleeding hearts... You aren't allowed to voice an opinion that is contrary to mine. They are trying to turn this country into that beacon of democracy in Venezuela.

Here's a piece that adds a bit of perspective to the subject:
http://www.theagitator.com/2009/08/17/whole-foods-ctd/

Bogus lawsuits & Ambulance chasing lawyers are a big part of
the healthcare cost problem. So why is tort reform not part of the
debate?
Oh yeah I forgot most politicians ARE LAWYERS!

Boycotting WF may make the self righteous feel better, but you are only hurting the workers. The CEO will survive to see another day, but the cashiers getting laid off because some people need to feel socially and politicially relevant is a damn shame.

BTW tintytim, tort reform is part of the Replublican proposal.

I think it's a bad idea for a business that depends on consumers to make a political statement one way or the other. My only exception is when it involves speaking out against prejudice and discrimination. It is his right to free speech to say whatever he wants, true, but it is his responsibility to his share holders to not alienate the market. I think people get mad at consumers for boycotts and not respecting free speech, but that is how the free market rolls. As a business you should be careful.

Whole Foods in Austin has this thing I call the Wall of Shame. You go up this strange electronic walkway thingy, and you see all these optimistic posters of the beginning stages of Whole Foods and the stores they opened. Then when you go down you just see the word "acquired," "acquired," "acquired," repeatedly, and I may be wrong, but it is seems to me that the acquiring was really a buying out of small independent stores.

I do feel alienated by his comments on health care. I don't agree, and it is truly important to me. I know so many people that fall into these crazy categories that make it difficult to get healthcare through employers. I don't think I am self-righteous or a hypocrite that I choose not to spend my hard earned money at a business when a CEO makes it easy for me to know his opinions. I know there are a lot of bad practices out there that I could onyl find out with a bit of investigation. He made it easy for me to see that he is speaking out against something that concerns me. Just sell me your goods, hold your politics. This blog often talks about making conscientious choices in how you spend your money, why is this different?

It is easy for him to make a statement about healthcare. He could probably pay for several organ transplants and the accompanying meds with cash outright.

This economic downturn is not a time to turn away any paying customers. I used to make special trips to Whole Foods to get items unavailable at my regular market. My regular market is probably much more conservative than Whole Foods, BUT they know how to keep their mouths shut for the most part. I also have the satisfaction of knowing they are local-ish. Plus, I notice that they tend to stock anything that Whole Foods does if you just ask. I think the workers at Whole Foods could likely get a job at the local stores. In fact, a new market style store that will only carry local products is opening. They can get a job there.

Why does his opinion matter? I never really liked pretentious, overpriced Whole Foods anyway.

That guy Mackey is nutty Mc Nut Nut. He was caught logging on some financial site touting WF's stock or something. He's anti-union. Thoroughly one of the bad guys.

WF is lowest on my hierarchy after the Farmer's Market, local grocery stores, Trader Joe's. But I go there. There seafood is swill. At least here in NYC 14 St.

Uh, should be "their seafood". Thanks.

I'm sorry that Mackey had a "bully pulpit" from which to receive wide distribution of his (erroneous) thoughts on health care reform. Cost and waste and future deficits didn't seem to be a concern regarding a certain platinum-plated quagmire, so I think we can have health care reform. What we really need is a single payer system, but our politicians, sadly, lack the political will for that (i.e, they are cowards concerned only with being re-elected).
He claims Canada rations it's health care...(can we get a comment on that from our Canadian friends on here?)..what does he think insurance companies do with their policies of recission, cherry-picking, and lemon-dropping?

Help ! Please, someone explain to me what was wrong with he said. You may not like the man because of past 'antics', his stores due to the prices etc.but from my perspective a great deal of what he says makes sense. Are we really looking to continue the staus quo of how health insurance works and just foot the bill for those who cannot afford it and those who choose not to ? I am at a loss here ?

Cuba ,Russia ,85 % of Africa, Indian Sub Continent ,Mexico ,Central America ,health ,who cares? food, hole, Whole ,organic,grass fed,his politics , your politics , are you hungry now ,will you be hungry tommorow,how far away is your food ,can you buy it . No food ,no health ,no care . Are you all that stupid?

I'm glad the liberals will be boycotting WF, and I hope they really do so that I won't have to deal with them when I shop there. It'll make for a much more pleasant shopping experience.

@dasmueller - It's totally political.

In summation:
I believe the reason his customers are choosing to "boycott" the company is because the CEO's (whom runs the company) points-of-view are contradictory to a typical "liberal/democratic" stereotype/mindset that politically-eco-concious consumers tend to believe--and therefore, the politically-eco-concious-liberal consumers (WF target audience) are standing up and saying "no". "Because this company believes in something that I advocate against, I will choose not to purchase from them and contribute to their profits"

This is sort-of an ironic situation that may divide the "stereotypicals" from the "willing to learn"? Posers vs. Actualists? [Especially in a niche-grocer such as WF]

Does that help? :D
(sorry I tend to be long-winded and trail-off sometimes in regards to politics)

@hungrychristel

Thanks for the attempt. I understand that it is political of a fashion.Maybe I am misreaing what was reportedly said. I see anattempt to correct some of the flaws in the current system without going the route that it is a given right . If we give verything to everyone without some responsibility to earn it where does personal incentive come from ? From my perspective we have recently given way too much to far too many. Both our govn't and our people need to start practing some fiscal responsibility. If we cannot afford it we do not get it. Makes for hard choices, but I believe those choices are good in so many ways both for individuals and govn't.

As you can see, I too tend to get long- winded.

I too thought Whole Foods was expensive BUT
I WAS WRONG
My mother needs gluten free foods, we'd been shopping at Meijer & Kroger but their selection was poor so I checked at Whole Foods.
The had all of the same items PLUS more, the only difference was that they were all CHEAPER at Whole Foods - & by $2.50 to $3.00
I started a list of items I purchased frequently IE canned coconut milk
anyway with a list of 50 items I started a chart (Yes I may have too much time on my hands, anyway)
after 4 weeks I discovered that Whole foods was ALWAYS CHEAPER than Meijer or Kroger on the exact same items.
I was Shocked
I've come to the conclusion that I spend more at Whole Foods only because I buy all those wonderful extras

I like the quality of their produce, fish, and meats. I like the prepared foods, too. I am lucky enough to be able to afford shopping there occasionally. I disagree with a lot of what he wrote, but I am willing to let him state his position. I think either he's crazy to have not considered his editorial wouldn't piss off a lot of his customers, and he decided to go ahead with it anyway. Well, good for him in that regard. That takes cajones. I think it's ironic that for every one on the left who is boycotting them, there appears to be someone on the right who are willing to shop in their place. And it's also interesting to note that the value of their stock has been at year-long record highs during the whole boycott.

It's funny how the people who are against a public health care option either have insurance or can afford health care. I for one cannot. I got laid off and COBRA would cost me almost $500 a month, which I can't afford to pay. How come we are supposedly the best country in the world (ha) but can't provide its citizens with health care? Every other industrialized country in the world does. We're behind Costa Rica in health care for goodness' sake! I think he did a really stupid thing by stating his opinion on this, considering tons of Whole Foods shoppers are liberals. I will still be shopping at Whole Foods because I love the food, but I am saddened to be supporting this rich, entitled jerk.

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