Fast-Food Chains Move Toward Self-Service
You've likely dealt with self-service kiosks at airports, movie theaters, and some grocery and discount stores. Now you can look forward to it at the chain burger joints:
"Restaurants are dealing with labor issues and the need for cost savings, and at some point their customers get fed up with incorrect orders and say, 'Give me a machine,'" Winston said.
Jack in the Box and Coffee Bean & Tea Leaf have positioned themselves as early adopters of the technology.
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